resume for office help

Office Assistant Resume Sample + How-to Guide for 2024

You’re an office assistant. 

You perform clerical duties to keep the office running smoothly.

Well, once you get the job…

There are dozens of other applicants in the way.

But how can you persuade the recruiter to choose you, and not them?

Well, you need to show how much of a valuable asset you will be to the office.

This is done by creating a job-winning office assistant resume, which we will take you through in this guide. 

• An example of a finished office assistant resume that works
• How to write an office assistant resume that’ll fill up your interview diary
• How to make a office assistant resume stand out [with top tips & tricks]

Before we get into the details, here’s an office assistant resume example, created with our very own resume builder :

Looks neat, right?! Follow the steps below to create an office assistant resume that get results, just like the above example.

Considering applying for a different position? We can help you craft the perfect new resume - check out our related resume examples here:

• Administrative Assistant Resume
• Executive Assistant Resume
• Consultant Resume
• Career Change Resume
• Accountant Resume
• Bookkeeper Resume
• Business Analyst Resume
• Financial Analyst Resume
• Bank Teller Resume
• Banking Resume

How to Format an Office Assistant Resume

Before you can reveal your office assistant skills, you need pick the correct format.

Doing so will allow your best qualities to be seen at glance.

The resume format that we recommend office assistants start with is called “ reverse-chronological” , and it’s for good reason. Essentially, it allows the office manager to immediately see how your skills and experience can help in the office. 

There are two other formats that you may want to try:

• Functional Resume – If your office skills are stronger than your actual experience, then this resume format is recommended. It’s ideal for those who lack experience in an office setting or who have employment gaps.
• Combination Resume – Combining both “Functional” and “Reverse-Chronological”, this format focuses both on your office skills AND work experience. In opposition to the functional resume, you may want to use a combination resume if you have previously worked in an office.

Once you’ve chosen a format that suits your specific situation, you need to then organize your resume layout .

Use an Office Assistant Resume Template

An office assistant’s job requires attention to detail on all types of documentation.

As such, you need a professional-looking resume that shows you can walk the walk. 

A cluttered resume with formatting errors just won’t cut it. 

That means avoiding Word, which can result in your resume falling apart with every simple change.

Want to skip formatting issues? Use an office assistant resume template. Any of the following resume templates can be tailored for a perfect office assistant resume.

What to Include in an Office Assistant Resume

The main sections in an office assistant resume are:

• Work Experience
• Contact Information

Want to go a step further? You can also add these optional sections:

• Awards & Certification

Interests & Hobbies

That sounds great, but what do we write for each of these sections? 

Read on to learn how.

Want to know more about resume sections? View our guide on What to Put on a Resume .

How to Correctly Display your Contact Information

Like that important document you need to photocopy, your contact information resume section doesn’t need any creative flare.

However, the information must be kept brief and accurate.

You could create the best office assistant resume ever seen, but if you list the wrong phone number, then your chances of getting an interview are virtually zero. 

The contact information section must include:

• Professional Title – In this case, “Office Assistant”
• Phone Number – Check this carefully
• Email Address – Use a professional email address ([email protected]), not a personal one ([email protected])
• Location - City/Country
• Optional - Relevant social media
• Max Smith - Office Assistant. 101-358-6095. [email protected]
• Max Smith - Office Hero. 101-3598-6095. [email protected]

How to Write an Office Assistant Resume Summary or Objective

Did you know that recruiters spend less than a minute glancing over each resume?  

This fact highlights the importance of immediately hooking the recruiter.

To do this, use a resume summary or objective .

These are short, powerful paragraphs that introduce the rest of your resume. 

But what is the difference between the two sections?

A resume summary is a 2-4 sentence summary of your professional experiences and achievements.

• Experienced office assistant seeking to leverage advanced office skills for improved efficiency at Media XYZ. 5+ years of industry experience includes decreasing data entry mistakes by 23%, decreasing negative feedback by 11%, and giving insights into creating paperless office environments.

A resume objective is a 2-4 sentence snapshot of what you want to achieve professionally.

• Motivated English Literature graduate seeking an office assistant role at Media XYZ. Experience includes temp administrative jobs, which involved data entry, answering phone calls, and filing paperwork. Received praise for consistent positive attitude and willingness to work.

Which resume format should an office assistant choose?

Generally, we recommend going with a summary if you have lots of experience as an office assistant. An objective is more weighted to showing your goals, so is better suited to those who have never worked as an office assistant (graduates, career changers, or those still studying).

How to Make Your Office Assistant Work Experience Stand Out

The work experience section is where most jobs are won and lost.

You see, it reduces the risk of hiring the wrong person for the job.

After all, recruiters need to be confident that you can do the job.  

Luckily, you can build a job-winning office assistant work experience resume section with just a few tips and tricks.

• Read the job description to discover what the company requires
• Note down your most notable achievements
• Use bullet points to list the achievements that align with the job description

Here’s the best way to structure your work experience section:

• Position name
• Company Name
• Responsibilities & Achievements

Office Assistant

03/2018 - 04/2021

• Helped action a paperless office environment, which reduced labor hours by an average of 14 hours per month
• Monitored daily customer emails, which led to an increase in customer retention by 22% from March 2019 to September 2020
• Input data for all sales orders – decreased errors by 12% compared to the previous office assistant

As you may notice, the above examples focus on the candidate’s achievements, rather than their daily tasks. 

For example, instead of saying:

“Sent emails”

“Monitored daily customer emails, which led to an increase in customer retention by 22% from March 2019 to September 2020”

Now, do you think that the first statement will impress the recruiter?

Of course not!

It shows that you responded to emails, but it doesn’t show the results of your work.

The second statement shows that your work directly improved office-efficiency , which is something the potential employers will LOVE.

What if You Don’t Have Work Experience?

Are you a graduate looking for your first office job?

Or maybe you have experience in an office, but never as an assistant?

Now, you can try to win the recruiter over by pleading your dreams and aspirations…

But that won’t work.

It's a better idea to display any overlapping experiences from your non-office-assistant jobs.

For graduates, you can draw upon any experience from your educational setting. Talk about how you had to meet deadlines, maintain your files, and make photocopies – amongst other things.

Are you a recent graduate? Make sure to check out our student resume guide!

Use Action Words to Make Your Office Assistant Resume POP!

You want your resume to outshine the competition, which means using power words to make your achievements stand out:

• Facilitated
• Coordinated

How to Correctly List your Education

Next, it’s time to talk about your education.

There’s nothing too complicated with this section, just simply enter your education history in this format:

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

B.A. in Business Administration

Boston State University

Relevant Courses: Business Communications and Academic Skills, Introduction to Work and Organisations, Contemporary Management, Managing Organisations, Management and Strategy, Contemporary HRM

Still need answers? If so, allow us to answer some of the most frequently asked questions:

What if I haven’t completed education yet?

• Regardless of whether you’re a marketing graduate or still studying, you should still mention every year of education to date

Should I include my high school education?

• The general rule is to only include your highest education. So, include your high school education if you don’t have a relevant degree

What do I put first, my education or experience?

• Experiences are the priority, so those go first. If you’re a recent graduate, you will likely need to start with education

Need more advice? Check out our guide on how to list education on a resume .

Top 10 Skills for an Office Assistant Resume

Is the recruiter looking for anything as they glance over your resume?

Well, yes… they want to see the correct office resume skills .

These skills show that you have what it takes to handle any task that comes your way.

You can fill your resume with the best office assistant resume skills by following these simple steps:

• Look at the job description and other job offers online
• Highlight all the skills they are looking for
• List all highlighted skills and any more you can think of

Here are some of the most common office assistant skills:

Hard Skills for an Office Assistant Resume:

• Microsoft Office
• Answering phones
• Office equipment

Soft Skills for an Office Assistant Resume:

• Communication
• Reliability
• Team Player
• Time Management 

Here’s a more comprehensive list of 100+ must-have skills this year.

What Else Can You Include?

Congrats – you have now covered every essential resume section .

But don’t clock out of the office just yet.

You need your resume to really impress!

Doing a good job at the above sections should be enough to get you shortlisted, but adding extra sections can be the major factor in whether you secure an interview or not.

Awards & Certifications

Have you ever earned an employee of the month award?

Have you completed any courses to improve your office skills?

If you have something to be proud of, make sure to mention it in your resume!

Here are some example:

• Employee of the Year 2018 – Tiston Inc
• Microsoft Office Certified Specialist
• Learning How to Learn – Coursera Certificate
• Excel Skills for Business – Coursera Certificate

Even though it may not be a requirement on the job description, being able to speak a second language is an impressive skill that could always come in handy. 

As such, feel free to add a language section if you have space.

Rank the languages by proficiency:

• Intermediate

Next up, a section about what you like to do on the weekend…

You’re likely wondering about the purpose of this section.

Well, it isn’t a vital part of your resume, but it does allow the hiring manager to learn more about you as a person.

So be sure to include your hobbies, especially if you enjoy social activities. 

Here’s which hobbies & interests you may want to mention.

Include a Cover Letter with Your Resume

It’s a common mistake to think that your office assistant resume will work on its own.

Now, a well-written resume will get you onto the shortlist, but including a cover letter creates an unforgettable application that will attract interview after interview. 

You see, a cover letter allows you to start a conversation.

Unlike the pile of resumes on the recruiter’s desk, your application includes a personalized piece of content that shows you’re prepared to go the extra mile.

Here’s how to create an office assistant cover letter that converts:

You should complete the following sections:

Personal Contact Information

Your full name, profession, email, phone number, and location

Hiring Manager’s Contact Information

Full name, position, location, email

Opening Paragraph

It’s no secret that recruiters skim through resumes and cover letters. As such, you need a powerful opening paragraph. Use concise language to mention:

• The position you’re applying for
• Your experience summary and best achievement to date

With the recruiter now intrigued to know more, you can get deeper into the following specifics:

• Why you chose this specific school
• What you know about the school’s philosophy 
• How your top skills are relevant to the teaching position
• Which similar industries or positions have you worked in before

Closing Paragraph

Don’t just end the conversation abruptly, you should:

• Conclude the points made in the body paragraph
• Thank the hiring manager for the opportunity
• Finish with a call to action. This is a great way to continue the conversation. A simple “At your earliest opportunity, I’d love to discuss more about how I can improve office efficiency…” will work.

Formal Salutations

Finish the letter with a professional closer. We would recommend something like “Kind regards” or “Sincerely.”

For more inspiration, read our step-by-step guide on how to write a cover letter .

Key Takeaways

Followed all of the advice above?

Then you may want to get prepared for your upcoming interview...

Let’s quickly summarize everything we’ve learnt today:

• Format your office assistant resume in the best way. We recommend starting with the reverse-chronological format, and then using a professional content layout
• Use a resume summary or objective to highlight your best qualities
• Focus on your best achievements from your work experience, not your daily responsibilities
• Make your application personal with a convincing cover letter 

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Office Assistant Resume Examples and Templates for 2024

• Resume Examples
• Resume Text Examples

How To Write an Office Assistant Resume

• Entry-Level
• Senior-Level

Office Assistant Text-Only Resume Templates and Examples

Wilson B. Frankel (401) 000-1234 | [email protected] | 568 Dewberry Lane South, Apt. 3251, Cranston, RI 02823

Office Assistant with 2+ years of experience serving customers, managing social media, and providing administrative support. Firm grasp of various Microsoft applications and office equipment. Collaborate with team members to consistently hone processes and surpass client expectations.

• Customer Service
• Microsoft Office Suite
• Social Media Management
• Team Collaboration
• Typing (65 WPM)

Bachelor of Science (BS) — Marketing (minor in Public & Community Service Studies), Providence College, Providence, RI | December 2020

Member, Delta Sigma Pi Business Fraternity | Participant, Friar Leadership & Immersion Program

Coursework completed:

• Data Applications in Business
• Diversity, Community & Service
• Foundations of Organizational Service
• Legal Environment of Business
• Managerial Accounting
• Organizational Behavior
• Promotional Strategy

Professional Experience

Office Assistant, Global Studies/Public and Community Service, Providence, RI | January 2018 to December 2020

• Collaborated with the Administrative Coordinator and other student employees to maintain Peer Mentoring Program
• Assisted office management with greeting visitors, answering phones, and organizing and filing documents
• Helped other student employees draft monthly newsletters and update department website and social media page

Tyreece Rivers (123) 456-7890 | [email protected] | 123 Main Road, San Francisco, CA 12345

Administrative Professional with 5+ years of experience. Skilled at planning and streamlining tasks to help achieve company goals. Offer advanced expertise in Microsoft Office Suite and calendar management. Equally effective working independently or on a team.

Executive Assistant, Burke + Co, San Francisco, CA | October 2019 to Present

• Efficiently support the Head of Investor Relations with operational and administrative tasks
• Handle sensitive client data in line with data protection guidelines
• Schedule meetings and manage travel bookings and itineraries

Administrative Assistant, Felton Institute, San Francisco, CA | August 2017 to September 2019 

• Maintained productive phone and email correspondence with end users, colleagues, and vendors
• Placed orders to vendors and processed invoices efficiently and accurately
• Answered and forwarded phone calls, and carried out service user and management requests as needed
• Checked invoice records for accuracy and completeness

Bachelor of Business Administration, The Paul Merage School of Business, University of California, Irvine

• Data Protection Practices
• Event Planning & Organizing
• Information Technology (IT)
• Process Streamlining
• Record Maintenance
• Report Generation
• Time Management

Zoey Mia Kennedy (012) 987-6543 | [email protected] | 123 Main Street, Tampa, FL 12345

Organized and tech-savvy Office Assistant with 10+ years of experience in a fast-paced environment. Consistently praised for 100% accuracy maintaining records and generating reports. Well-rounded skillset includes database management, customer service, and process streamlining.

HR Office Assistant, Tech Systems USA, Tampa, FL | October 2016 to Present

• Support company’s Senior HR Director by fielding calls and emails, maintaining weekly calendar, and drafting standard correspondence
• Plan and coordinate department team activities and company events
• Generate reports, charts, graphs, and diagrams for use in HR meetings

Office Assistant, JXR Corporation, Tampa, FL | August 2014 to September 2016 

• Promptly and courteously responded to client calls and emails
• Performed data entry tasks for all client orders
• Designed surveys and tracked responses to gauge client satisfaction
• Created a document organizing system that reduced clerical errors by 23%

Junior Office Assistant, Z & R Properties, Tampa, FL | June 2012 to July 2014 

• Supported all staff including property agents, property managers, and accountants
• Screened each rental application to ensure applicants met minimum requirements
• Answered or forwarded phone and email inquiries to the correct staff member

Bachelor of Arts (BA) Business Administration, The University of Florida, Tampa | 2005

Certification

Certified Administrative Professional (CAP), International Association of Administrative Professionals | 2021

• Database Management
• Editing & Proofreading
• Efficiency Improvement

As an office assistant, your resume plays a critical role in showcasing your skills , from contract management and phone systems to administrative tasks. It also highlights your qualifications and suitability for new job opportunities. Serving as your professional introduction, your resume presents a snapshot of your abilities and experiences to potential employers. To stand out from the crowd, you’ll need to write a compelling resume that impresses and persuades readers. See real office assistant resume examples, expert advice, and actionable tips explicitly tailored for office assistants. You’ll learn what it takes to create an outstanding office assistant resume that catches the attention of hiring managers and opens doors to exciting career prospects.

1. Write a brief summary of your office assistant qualifications

When crafting your resume profile, your goal is to write a concise and impactful introduction that immediately grabs the reader’s attention. In two to three sentences, highlight your key qualifications, relevant skills, and years of experience in providing administrative support. Showcase your achievements while demonstrating your ability to handle diverse tasks and contribute to organizational success. As you write, incorporate keywords that align with the job description and emphasize your proficiency in office software, communication, organization, and multitasking. Consider including an impressive statistic or achievement related to streamlining workflows, reducing costs, or enhancing customer service. Hook readers and keep them engaged, enticing them to explore your resume further.

Senior-Level Profile Example

Organized and tech-savvy office assistant with over 10 years of experience in a fast-paced environment. Consistently praised for 100% accuracy in maintaining records and generating reports. Well-rounded skill set includes database management, customer service, and process streamlining.

Entry-Level Profile Example

Office assistant with more than two years of experience serving customers, managing social media, and providing administrative support. Firm grasp of various Microsoft applications and office equipment. Collaborate with team members to consistently hone processes and surpass client expectations.

2. Showcase your office assistant experience

Show employers how you’ve contributed to previous roles and brought value to your work through an accomplishment-driven professional experience section. Focus on how you executed your responsibilities instead of generating a long list of duties. Quantifying your experience is a great way to demonstrate your impact. Use metrics as evidence of your success, such as the number of projects you managed, the volume of correspondence you handled, or the percentage of time you saved through efficient organization. In addition to quantifying your experience, using action verbs adds a dynamic element to your bullet points, making your accomplishments more compelling. Choose verbs that align with the responsibilities and skills expected of an office assistant.

Senior-Level Professional Experience Example:

Office Assistant, JXR Corporation, Tampa, FL | August 2014 to September 2016

Entry-Level Professional Experience Example:

• Collaborated with the administrative coordinator and other student employees to maintain Peer Mentoring Program

3. Outline your education and office assistant-related certifications

Listing your education and certifications in relevant fields assures employers you have the foundational knowledge and skills necessary for the role. It validates your capabilities and shows that you have undergone formal training. Starting with your highest level of education, provide the degree name, institution, location, and graduation date.

Create a separate section to highlight certifications you may have. List relevant credentials, such as Microsoft Office Specialist (MOS), Certified Administrative Professional (CAP), or any industry-specific office management or administrative skills certifications. Format this section similarly, listing the certificate title, issuing organization, and date received.

• [Degree Name]
• [School Name, [City, State Abbreviation] [Dates Enrolled]
• Bachelor of Science (BS) — Marketing (Minor in Public and Community Service Studies)
• Providence College, Providence, RI | December 2020

Certifications

• [Certification Name], [Awarding Organization], [Completion Year]
• Certified Administrative Professional (CAP), International Association of Administrative Professionals, 2021

4. Outline your most useful office assistant skills and proficiencies

Highlighting your professional skills allows you to showcase your ability to perform essential tasks and duties as an office assistant. Align your resume with the role you’re applying for by tailoring your skills section to reflect the key qualifications and competencies mentioned in the job description. Show that you understand the role and have the skills to excel. Below, we compiled some examples of the types of skills you could use on your office assistant resume:

How To Pick the Best Office Assistant Resume Template

Another vital part of the resume-writing process is laying a solid framework for your content with a resume template. The best template for an office assistant is clean, organized, and visually appealing. It should highlight your most relevant professional accomplishments and key skills, making it easy for hiring managers to assess your suitability for the role. Consider templates with a professional and polished look. A well-designed template can help you present your information clearly, ensuring your resume is easy to read and navigate. Choose a template that aligns with the industry and company culture you’re applying to, as different organizations may have specific preferences.

Mina Stallworth - Professional and Administrative Recruiter at Express Employment Professionals, LinkedIn

Meet our Expert: Mina is a professional and administrative recruiter with over nine years of experience in the complex world of talent acquisition, where she guides professionals from all walks of life seeking their path in the workforce and organizations striving to assemble exceptional teams.

1. What are the most in-demand skills for office assistants that should be featured on a candidate’s resume? -

• Strong technical skills (industry-based software is always a plus; otherwise, Microsoft, Adobe, and Google products are a must-have) 
• Strong communication skills — written and verbal 
• Excellent internal and external customer service skills 

2. What work experience and other accomplishments are hiring managers looking for in an office assistant? -

• Office-based internship is always a plus 
• Some experience utilizing their technical skills 
• Customer service (hospitality, retail, service related) 
• Some exposure/experience working in an office setting 
• Experience composing correspondence

3. What else, in addition to a resume, should an office assistant candidate be prepared to provide hiring managers? -

They should be prepared to take company-based personality or cognitive assessments (DiSC, Predictive Index, Strengthsfinder, and such). Also, they should also be prepared to take technical-based (Word, Excel, Outlook, and so on) or data entry assessments (typically assessing their speed and accuracy).

4. What advice would you give an office assistant candidate about their job search? -

Office assistant positions are typically a gateway into a candidate’s first “office job.” So, although they most likely bring minimum or entry-level experience, they should be able to sell themselves by being articulate, decisive, and engaging. They should be prompt during the interview communication process with consistent and strong follow-up. Their customer service and soft skills will be evaluated and assessed throughout the interview process outside the structured interview setting. Always bring your best self to the table at every interaction.

Frequently Asked Questions: Office Assistant Resume Examples and Advice

What are common action verbs for office assistant resumes -.

Crafting the professional experience section of a resume can be challenging, especially when it comes to finding the right words to convey your responsibilities and achievements. We have compiled a thorough list of common action verbs to assist you in overcoming this obstacle. By incorporating action verbs into your resume, you can bring a dynamic and engaging quality to your descriptions, captivating potential employers. Action verbs help to convey your proactive approach, strong work ethic, and ability to handle a wide range of administrative tasks. Consider using some of these powerful words in your office assistant resume:

How do you align your resume with a job description? -

Employment for office assistants is projected to decrease by 8% between 2021 and 2031. Over the decade, office assistant positions will be on the downturn, but professionals can count on retirees and industry transfers to open up opportunities. This tough competition will require an outstanding resume, especially if you're going after a specific position.

Tailoring your resume is a great way to stand out as a qualified candidate. To achieve this:

1. Carefully review the job description and requirements provided by the employer. 2. Identify key skills, qualifications, and experiences sought by the company and strategically incorporate them into your resume. 3. Customize your professional summary, feature relevant accomplishments, and align your bullet points with the responsibilities outlined in the job description.

What is the best office assistant resume format? -

When choosing a resume format for office assistants, the chronological format is generally the most suitable option. This format highlights your work history in reverse chronological order, showcasing your career advancement and relevant experience. It's a practical choice for office assistants with a consistent employment history who want to emphasize job stability and growth.

However, a functional or combination format may be appropriate in some instances. The functional format focuses on your skills and qualifications, making it helpful in changing careers or navigating limited work experience. The combination format combines elements of both the chronological and functional formats. It presents a summary of your skills and qualifications, followed by a detailed work history. Ultimately, the choice of design should depend on your specific situation and career goals.

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A well-crafted cover letter can significantly enhance your chances of securing an interview in your job search. The best way to create a compelling cover letter is to tailor your document to the organization you're applying to. We invite you to read our cover letter guide to create your own. You can also explore our other cover letter guides for the related positions of secretary and administrative assistant .

Jacob Meade

Certified Professional Resume Writer (CPRW, ACRW)

Jacob Meade is a resume writer and editor with nearly a decade of experience. His writing method centers on understanding and then expressing each person’s unique work history and strengths toward their career goal. Jacob has enjoyed working with jobseekers of all ages and career levels, finding that a clear and focused resume can help people from any walk of life. He is an Academy Certified Resume Writer (ACRW) with the Resume Writing Academy, and a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers & Career Coaches.

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Office Assistant resume examples & templates

Job prospects

How do you land an office assistant job that sounds like your perfect match? With an excellent office assistant resume, of course.

Resume.io can help you achieve that result. Our job-winning resources include more than 350 occupation-specific resume samples , alongside corresponding advice and tips.

This guide, along with resume examples for an office assistant, will cover:

• What an office assistant does
• How to write an office assistant resume, including making sure it’s not filtered out by automated tracking systems
• Advice for each resume section: header, summary, work history, education and skills
• Resume layout and design hints, geared to the type of company you’re applying to.

What does an office assistant do?

If a company is a well-oiled machine, then office assistants are the nuts and bolts that hold it all together. That’s because they are responsible for much of the company’s inner organizational flow. Everything from filing papers and making copies to sorting mail and entering data. The position is a great part-time or entry level post for young people interested in moving into HR and managerial roles. It’s also an excellent way to get your foot in the door of your field of study, and gain an insider perspective of a business you admire.

Office assistants, who work in the administrative field, are sometimes called office clerks. Their work is similar to receptionists, although the latter is a slightly more outward facing position. Office assistants are jacks of all trades, responsible for the care and keeping of not only paperwork but the schedules and occasional lunch orders of the office staff. 

There are so many names that could encompass the work of an office assistant. The U.S. Bureau of Labor Statistics (BLS), for example, labels this role as general office clerk . Other businesses may have their office assistant and receptionist rolled into one. Administrative assistants , while a title with fancy alliteration, encompasses much of the office assistant role as well, although executive assistants tend to work with both the personal and professional lives of upper level management. Office assistants may be tasked with just about anything the office needs. Sometimes, that could include the occasional cleaning role, coffee run or even planning a weekend getaway for your bosses 10th wedding anniversary. 

For many young professionals, jobs like these are a viable (and higher paying) alternative to the intern position. Numerous top-level executives in the business world started out as assistants, observing the inner workings of companies or shadowing experienced managers.

Treat this not only as an early job to pay the bills, but also as a learning opportunity (and convey this through the detail-oriented tone of your resume), and you’ll go far!

While these might seem like menial tasks, office assistants should take pride in making their company run smoothly, and use their proximity to the company’s inner workings to learn more about the particular industry. A willingness to learn and a positive attitude will be key factors to convey on your resume. If your office assistant position also involves dealing with clients, you’ll benefit from some customer service experience. Regardless, excellent interpersonal skills will be essential, since you won’t only be dealing with papers but plenty of office staff.

The modern office assistant also needs top-notch skills for the 21st century. Many aging bosses and upper level executives don’t want to bother keeping up with the latest office technology, so they expect their office staff to be up-to-date on softwares and scheduling programs. Office assistants may also need to understand the company’s branding, growth strategies and leadership structure when drafting memos or planning events. The ability to demonstrate all these qualities on your resume will boost your chances of securing a competitive position.

The BLS projects the number of jobs in this field to decline by about 2% between 2020 and 2030. The Bureau attributes this to increased digital automation in offices which allows other staff members to do a lot of the work previously handled by dedicated office assistants. File sharing software and electronic systems also mean less organizational work.

But it’s not all bad news – despite the decline, the BLS expects job prospects to remain high due to the field’s large workforce and the number of aging workers who will retire.

But it’s not all bad news – despite the decline, the BLS expects job prospects to remain high due to the field’s large workforce and the number of aging workers who will retire.According to the U.S. Bureau of Labor Statistics, just under 3 million people work as general office clerks, meaning there will be room for new hires from previous staff turnover.

How to write an office clerk resume

The basic framework outlined below makes this writing task seem less overwhelming. Keep in mind that these components should fit on a single page.

• Employment history

 The ATS affair

Hiring managers at large companies with big teams often don’t have time to sort through the hundreds of applications they might receive for an office assistant position. Instead, they let Applicant Tracking Systems, or ATS, do some of the work for them. These systems scan resumes for keywords used in the job description and then rank the resumes against the rest of the application pool. Only the strongest resumes make it to the hiring manager’s desk. So how can you make sure your resume ends up in that pile?

• By understanding what qualities make a great office assistant and what companies are looking for during the hiring process and
• By using the most pertinent keywords from the job description throughout your resume, especially in the profile summary and skills section .

Choosing the best resume format for an office assistant

The most commonly used chronological format will likely work just fine for your office assistant resume. It’s the easiest way for hiring managers to review your work history, as listed in reverse chronological order from current/most recent position and employer to earliest. 

For entry-level job seekers, or those whose job history does not follow a linear path of employee positions, there are other options. A functional resume format may be suitable for job seekers with wide-ranging types of experience, or who have worked independently as consultants. Relevant qualifications are presented in relation to projects, clients or specialized skills. Hybrid (combination) resume formats offer versatility by including both chronological and functional elements. 

Let’s get started.

Resume header

A well-designed resume header, sets the stage for hiring managers to pay attention in the most inviting and reader-friendly sense. Besides getting your application noticed right away for the right visual reasons, there are practical advantages to prominently displaying your name, occupation and contact information. Who your resume belongs to is instantly apparent, and there’s no need for duly impressed recruiters to look far when they’re ready to get in touch with you.

Make your resume and cover letter match by making the visual elements consistent throughout. This will first be apparent in the identical header designs.

Resume summary example: upbeat and ready

The summary — sometimes called profile or personal statement — is the gatekeeper of your resume, and just like a good office assistant, it can handle a little bit of everything. That means your strongest skills, educational background, a touch of your experience and just enough personality to make you stand out. You’ll want to start by listing your strongest qualities — maybe you’re efficient or an expert multitasker. Also make sure to include how many years of previous experience you have. If you’ve yet to work as an office assistant, you may also state your intention for the position and back it up with a few examples of relevant experience you have completed.

You’ll be leaning on your soft skills no matter what, especially if you’re new to this type of work. And don’t underestimate them – employers are interested in people who will make a great addition to the office atmosphere (as soft skills mostly relate to interpersonal and communication abilities). Don’t forget those juicy keywords, too, taken from your analysis of the job listing and research of the employer’s website/social media. Just make sure your profile summary is something a human would want to read. Even if you are applying to a local company and emailing your resume directly to a hiring manager, it never hurts to give employers exactly what they’re looking for.

Word cloud services like Wordle or worditout.com can help you give your resume a fighting chance against the ATS, if the job listing seems too vague or confusing (or if you’re predominantly a visual person). Just input the job description and these services will give you a visual representation of the most important words so you know what the employer is after — easy!

Below is a research assistant resume example summary you can customize.

Enthusiastic and committed office assistant with 18 years of experience  providing superior organization and support to offices. Hardworking and diligent in fulfilling a full range of administrative tasks to optimize results. 

Employment history sample: It’s all lined up

Your employment history is essential to showing employers you have the professionalism and commitment needed to work in their office. 

It’s a good idea to quantify your experiences, using facts, achievements, projects and figures wherever possible.

For instance:

• Managed files for over 100 cases in a busy family law firm with four partners.
• Routinely cleaned office kitchen, organized office library and created a pleasant waiting room experience for clients.
• Planned and executed six office events for prized clients and executives with about 30 attendees at each.
• Managed daily lunch orders for office staff of 15.

If you are applying for your first job, it’s important to list at least two examples on your resume that are related to office work or customer service. For an entry level position in a local business, volunteer experience may even qualify. It’s important to mold these related activities to show how you cultivated the same skills you’ll use as an office assistant.

For example:

• Working as a retail employee may have taught you organizational skills.
• Working as a server in a busy restaurant may have taught you time management and customer service.
• Working as a research assistant may have taught you good listening and communication skills.
• Working as a local tour guide may have taught you public speaking and social skills.

Below is an office assistant employment history resume sample you can modify.

Office Assistant,The DHB Building Group, Scottsdale January 2016 - Present

• Maintained organization in a busy office and assisted four associates in ways that streamlined procedures for improved efficiency..
• Sorted and distributed office communications in a timely manner.
• Monitored office supplies, managed orders, and communicated with vendors to build dependable relationships and prevent stock shortfalls.
• Assisted the director of accounting with various bookkeeping tasks, including budget and report preparation.
• Implemented efficient organized filing systems that achieved a 30% reduction in paper usage within four years.
• Greeted and assisted onsite guests.
• Acted as the point of contact between executives and employees/clients.
• Oversaw clerical tasks of five staff members in three departments and ensured that office procedures ran smoothly.

Administrative Assistant at Tezza Inc., Tucson April 2013 - December 2015

• Assisted in achieving sales goals of this busy kitchen and bath product supplier, including surpassed growth targets for profits, repeat business and new customers.
• Provided general office-wide administrative support including:photocopying, scanning, e-mailing, filing and data entry — often high volumes with short lead time.
• Greeted customers and visitors in a friendly and professional manner.
• Answered and directed incoming phone calls, averaging about 250 a day.
• Effectively managed inventory and orders, achieving reductions in delivery wait times of 23% and 33% fewer product returns.
• Assisted with special projects as needed, including client presentations and trade show exhibits.

Office assistant resume education example: making informed decisions

Office assistants aren’t usually required to have any formal education, but you can greatly increase your chances of getting hired for a receptionist or higher level administrative assistant job with a bit of higher education. 

Jobs in certain companies relating to your field of interest might be competitive among recent graduates looking to get their foot in the door. A winning resume can help you beat out the competition and put you on a path for advanced mentorship and educational opportunities. 

We recommend listing your education with the year first, followed by the name of the institution, the degree (if applicable) and followed by the location. Again, this information should be in reverse chronological order, from highest to lowest level of relevant experience. If you have a bachelor’s degree or higher, it’s not necessary to list your high school.

Below you can see the education section from an office assistant resume example

Bachelor of Arts in Public Relations, University of Arizona, Tucson September 2009 - May 2013

PR Intern at Phillips & Phillips Relations, Tucson October 2012 - March 2013

• Provided exceptional support to the Public Relations team through a variety of tasks and special projects.

CV skills example: time to shine

An office assistant with no skills is like a bicycle with no wheels – it just won’t work. But that’s good news for those just starting out in their careers. With the right attitude and a little bit of relevant experience to back it up, you’ll be able to craft a CV that will have you learning on the job in no time. 

In many jobs, including this one, skills can be broken into two categories: hard and soft. Hard skills are ones requiring a tool, object or applied/exact knowledge for practical actions. That includes scheduling programs and computer software. Soft skills are your innate personality traits and qualities – things like self-motivation, work ethic and a friendly disposition.

While office assistants may not deal with as many clients as receptionists do, in the U.S., a good grasp of another language, such as Spanish, can be helpful in situations where clients or patients are not native English speakers.

It’s a good idea to make a master list of skills that you possess and then cherry-pick only the most relevant to include on your resume. Brainstorm this list, and don’t be too modest or overly critical of yourself. The goal is to find as many tools in your toolbox as possible. This “master document” will probably change and grow over the course of your career. 

It’s also advisable to reread the job description before creating your skills section, since the employer probably specified certain skills they’re looking for. Both the ATS and human recruiter will thank you for including those (just make sure to not stay honest).

Check out a research assistant CV sample for the skills section below.

• Project Management Skills
• Multitasking Skills
• Excellent Customer Service Skills
• Diverse Administrative Support Skills
• Advanced Technology Skills
• Motivated Attitude
• Inventory Control Skills
• Strong Organizational Skills

Resume layout and design: your best first impression

An office assistant is a valuable part of a company’s day-to-day operations. That means employers are looking for someone who fits the vibe of the office. Your layout is a great place to tackle this challenge. A law firm may need a neat and tidy office assistant, while a local daycare center doesn’t mind someone a little more relaxed. Since you might be applying to different office assistant positions, you might want to change your format to match the feel of each employer.

So what’s the easiest way to do that? With resume.io's field-tested templates , you can choose between a variety of vibrant and organized options designed to highlight your experience and skills in the best way possible. For more serious companies, try the professional category. For casual workplaces, the modern templates will do the trick.

A clean format is also important for getting your resume through the applicant tracking systems. Simple formatting with commonly used fonts will be better understood by the software algorithms and preserve your visual style regardless of the device it’s being read on. Our resume templates make it easy to find just the right balance between stylish and sleek.

You’ll probably be uploading your resume online. In that case, you’ll want to make sure that the formatting you created is the same one the hiring manager sees on the receiving end. The best way to ensure this is with a PDF. This file format is fixed whether you’re emailing, uploading or printing. It’s easy to download a PDF in just a few clicks with our easy-to-use resume builder tool . If the employer’s ATS only accepts Word files, we’ve got you covered too: resume.io has multi-format exporting for resumes!

Key takeaways for an office assistant resume

• While this vast occupational field is expected to shrink some due to office automation, office assistant job prospects remain strong.
• Office work is done by staff with a variety of job titles including office assistants, receptionists, clerks and administrative assistants. In all instances, the right balance of personality and organizational skills is required.
• Working as an office assistant is a great entry into advancement opportunities in the field you studied or are interested in.
• Your layout should match the look and feel of the company, which is easy to do using our customizable templates.

Now it’s time to get started! Good luck getting the office assistant job you’re after in no time.

Beautiful ready-to-use resume templates

Jobscan > Resume Examples > Administrative Resume Examples > Office Assistant Resume Examples, Skills, and Keywords

Office Assistant Resume Examples, Skills, and Keywords

Writing an office assistant resume becomes much simpler when you understand what employers want and how they find it. Read more to learn what an office assistant resume looks like and how you can structure it effectively.

Jobscan users have been hired by:

Office Assistant Resume Sample

An office assistant offers essential support to a busy office workplace by taking on tasks like inventory management and directing visitors. Businesses want office assistants to have a strong work ethic, independence, and excellent organizational abilities, along with technological competence and interpersonal skills .

‌ A great office assistant resume will explain how you have demonstrated those skills in the past. You’ll need to highlight hard skills like technical knowledge, soft skills like verbal communication, and your previous experience. Remember, your office assistant resume is a one-page opportunity to convince hiring teams you’re the perfect applicant for the job.

‌ This office assistant resume example demonstrates a nice balance of hard and soft skills while still putting the candidate’s experience in the spotlight.

Chicago, Illinois • (555) 555-1234 • [email protected] • linkedin.com/in/j-anderson

Office Assistant

Event planning and administrative support expert, leveraging comprehensive knowledge of administrative operations and strong business acumen to provide support at the executive level and facilitate end-to-end coordination of large-scale, international corporate events.

Apply creativity, proactive planning, and strong organizational skills to ensure smooth event execution, with a focus on every detail to meet the needs of each attendee and foster an environment of learning and participation. Expert in managing facilities, schedules, travel, and accommodations on an international scale, while balancing priorities and meeting tight deadlines.

Project Management | Administrative Support | Event Planning & Coordination | Calendar Management | Vendor Negotiations | Travel Coordination | Purchasing & Procurement | Sales & Marketing | Cost Review & Containment | Corporate Communications | Corporate Branding | Customer Service

Manage and structure the organization’s mission and coordinate large-scale international meetings for this global organization representing co-operatives and the co-operative movement worldwide, covering Norway, Sweden, Italy, Egypt, Pakistan, Switzerland, Germany, the United Kingdom, the United States, and Canada.

• Collaborated with the Web Coordinator in Canada to manage the organization’s website and Facebook presence and communicate the CHI mandate, providing information on issues, upcoming events, legislation, etc., to CHDI member housing co-operatives.
• Organize all aspects of two international Board of Directors meetings annually, including the CHI meeting held in conjunction with the International Co-operative Alliance Global Conference. Coordinate registrations for the meeting and workshops, book hotel rooms, secure travel information, including visas and other travel documentation pertaining to the laws of the host country, and research currency exchange rates. Prepare board packages and forward to each member prior to the meeting.
• Partner with graphic designers to create the information brochure that communicates event educational opportunities, registration fees, locations, and times, etc. Edit and proofread the brochure before printing and distribution to the member co-operatives and upload to the organization’s website.
• Coordinate the educational program of CHDI’s large-scale, 5-day Annual Meeting with up to 800 attendees. Review travel/hotel arrangements for workshop leaders and forward all information. Edit PowerPoint presentations by the workshop leaders, for quality and adherence to the organization’s brand.

Resume written by Erin Kennedy, CPRW

Why this resume works

Office Assistant Resume Skills and Keywords

Administrative positions like office assistant jobs often receive many applicants in a short period. Hiring managers use tools to check for office assistant resume keywords in these applications. If your resume contains those keywords, the filter assumes you have the resume skills that make you a worthwhile choice for personal attention. Using the correct terms in your resume can help you increase your chances of being seen.

Top Office Assistant Resume Skills

• ‌Organization
• ‌Time management
• ‌Microsoft Office
• ‌Flexibility
• ‌Written communication
• ‌Verbal communication
• ‌Problem-solving
• ‌Attention to detail
• ‌Creativity
• ‌Google Suite
• ‌Digital file organization
• ‌Data entry
• ‌Bookkeeping
• ‌Phone etiquette
• ‌Prioritization
• ‌Scheduling
• ‌Report and document preparation
• ‌Records management
• ‌Transcription
• ‌Resilience
• ‌Interpersonal skills
• ‌Active listening
• ‌Call routing
• ‌Positivity
• ‌Inventory management

After you’ve identified the strengths and skills you can offer potential employers, you can develop an excellent resume by following these five guidelines:

1. Use your summary effectively

Traditional resume structure includes a first paragraph known as a resume summary . This summary is your opportunity to describe in two to three sentences why you’re the right fit for the position. Your summary may be the only thing a hiring manager reads, so it’s important to make it count.

‌ Your resume summary explains your work experience, your primary skills, and your objective or goal. An office assistant resume example summary might be, “Enthusiastic office assistant focused on using organizational and communication at Brown Co. 2 years of experience includes assisting a 5-person office, managing a 4-line phone system, and improving office efficiency by 15%.”

‌ This summary is great for two reasons: it gives examples of how the applicant succeeded in the past and explains what they want to do at their new position. That offers the reader a clear idea of what this candidate may achieve in their business.

2. Clarity is king

If you haven’t had much experience in administrative work, you may not have had many specific responsibilities at past jobs. It’s still worth the time to describe what you actually did, even if it wasn’t in your job description.

‌ For example, “answering phones” is vague. “Answering patron questions, directing calls, and scheduling appointments” is a more specific description of the same work. It shows you understand the details of what’s expected of you and allows you to use more keywords filtering systems can pick up.

‌ Use hard numbers to add clarity to your resume, too. Quantifiable data lets hiring managers directly compare your major accomplishments to those of other applicants. If you answered 50 or more calls a day, say so. Additionally, if you use numerals instead of written-out words, your accomplishments will catch the reader’s eye.

3. Include an office assistant skills section

A skills section is a valuable addition to your resume. Most hiring managers will skim the majority of resumes they receive, and a skills section is a great way to make resumes skim-friendly. You can list your office assistant resume skills all in one place, so the reader doesn’t need to sift through your work history to spot them.

‌ Skills sections also give you the chance to add more office assistant resume keywords to your application. Suppose your Microsoft Office skills haven’t been relevant to past positions. In that case, you can list them under skills without having to shoehorn them somewhere they don’t fit.

4. List education and certificates separately

There are certifications and programs you can complete that help you build the skills to be a successful office assistant. If you’ve taken these programs, list them under their own section apart from education. If working in assistant roles is your second career, your education may not directly relate to the field. Showing that you’ve taken the time to learn skills in your new area demonstrates your dedication.

‌ Like your work history, list education and certifications in reverse chronological order. This puts your most recent and most advanced learning at the top of the list. Readers will see your most important qualifications, and they can skip the rest if they’re in a rush.

5. Showcase your communication skills

Many administrative positions require excellent communication skills , both written and spoken. Your resume is the perfect opportunity to showcase your ability to write well.

‌ The easiest way to do this is to use active, straightforward language. “Make” and “handle” are generic verbs. Instead, use action verbs like:

‌ ‌These words describe more precisely what you did. They also show that you can communicate well.

‌ Finally, always proofread your resume before you send it out. You may even have a friend or an online tool check your work for you. Typos and mistakes work against you in many administrative positions. An error-free resume is more likely to get you an interview than a document with grammar problems or misspellings.

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Office Support Resume With Samples & Examples

• Resume Format
• May 15, 2024
• Administrative

Office Support Resume : Are you looking to land a job in office support? Crafting a strong resume is essential to showcase your skills and experience to potential employers. In this blog post, we will provide you with a comprehensive guide on how to create an effective office support resume.

Starting with the objective section, this is where you can highlight your career goals and what you hope to achieve in your next role. Followed by the summary section, where you can provide a brief overview of your experience and skills.

Next, we will dive into the education, skills, and experience sections, where you can detail your qualifications and relevant work history. Additionally, we will discuss the importance of including certifications, awards, and achievements to make your resume stand out.

To help you get started, we will also provide a free template with sample content for each section. Let’s get your office support resume ready for success!

Office Support Resume Sample

Kyle Rayner Office Support Phone:(312) 555-6789 Email: [email protected] Address: 3535 Cedar Drive, Meadowbrook, IL 56789

Dedicated office support professional with over 5 years of experience providing administrative assistance to executives at ABC Company. Proficient in managing calendars, scheduling meetings, and handling correspondence. Skilled in using Microsoft Office Suite and maintaining office organization. Strong attention to detail and excellent communication skills.

Administrative Assistant ABC Company, New York, NY January 2018 – Present

– Provide administrative support to executives by managing calendars, scheduling meetings, and making travel arrangements – Prepare and edit correspondence, reports, and presentations using Microsoft Office Suite – Maintain office filing systems and organize documents for easy retrieval – Coordinate office events and meetings, including ordering catering and setting up conference rooms – Assist with onboarding new employees by preparing paperwork and scheduling orientation sessions

Office Coordinator XYZ Corporation, Los Angeles, CA June 2015 – December 2017

– Managed office supplies inventory and placed orders as needed to ensure smooth operations – Answered and directed incoming calls, greeted visitors, and handled incoming/outgoing mail – Assisted with payroll processing and maintained employee records in compliance with company policies – Coordinated office maintenance and repairs, including liaising with vendors and scheduling service appointments – Provided administrative support to various departments, including data entry, filing, and document preparation.

Bachelor of Arts in Business Administration University of California, Los Angeles Los Angeles, CA Graduated May 2018

Associate of Arts in Office Administration Santa Monica College Santa Monica, CA Graduated May 2016

– Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) – Excellent written and verbal communication skills – Strong organizational and time management abilities – Experience with data entry and record keeping – Knowledge of office equipment and systems – Ability to prioritize tasks and work efficiently in a fast-paced environment – Familiarity with office procedures and protocols – Detail-oriented and able to maintain accuracy in all tasks – Ability to work independently and as part of a team – Excellent customer service skills and ability to handle inquiries and resolve issues efficiently

Certifications

– Microsoft Office Specialist (MOS) – Excel 2016, 2018 – Certified Administrative Professional (CAP) – International Association of Administrative Professionals (IAAP), 2017 – QuickBooks Certified User – Intuit, 2019 – Certified Professional Secretary (CPS) – IAAP, 2016 – Project Management Professional (PMP) – Project Management Institute (PMI), 2020

Awards & Achievements

– Employee of the Month, XYZ Corporation, June 2020 – Recognized for outstanding customer service and problem-solving skills – Successfully implemented new filing system, resulting in improved organization and efficiency – Received positive feedback from colleagues and supervisors for ability to multitask and prioritize tasks effectively

Mary White – Assistant – HIJ Enterprises – (111) 222-3333 – [email protected]

Office Support Resume Objective – Examples

1. To utilize my strong organizational skills and attention to detail in providing efficient administrative support to a busy office environment. 2. Seeking a position as an Office Support Specialist where I can apply my excellent communication and problem-solving skills to contribute to the smooth operation of the office. 3. To secure a role as an Office Support Assistant where I can leverage my proficiency in Microsoft Office Suite and ability to multitask effectively in a fast-paced office setting. 4. Seeking a challenging position as an Office Support Coordinator where I can utilize my experience in managing calendars, scheduling meetings, and providing exceptional customer service. 5. To obtain a position as an Office Support Clerk where I can apply my strong administrative skills and dedication to delivering high-quality support to office staff and clients.

Office Support Resume Description Examples

1. Administrative Assistant: Responsible for providing administrative support to a team of executives, including managing calendars, scheduling meetings, and handling correspondence. Proficient in Microsoft Office Suite and able to prioritize tasks efficiently.

2. Office Manager: Oversaw daily operations of the office, including managing office supplies, coordinating office events, and supervising administrative staff. Skilled in budget management and able to multitask effectively in a fast-paced environment.

3. Receptionist: Greeted visitors, answered phone calls, and directed inquiries to appropriate staff members. Maintained a professional and welcoming atmosphere in the office. Proficient in handling multiple phone lines and managing front desk duties.

4. Executive Assistant: Supported senior executives with calendar management, travel arrangements, and meeting coordination. Prepared reports and presentations for executive meetings. Strong organizational skills and attention to detail.

5. Data Entry Clerk: Entered and maintained data in spreadsheets and databases. Ensured accuracy and completeness of data entry tasks. Proficient in typing and data entry software.

Action Verbs to Use in Office Support Resume

1. Managed: Oversaw daily operations and tasks to ensure smooth functioning of the office. 2. Coordinated: Organized schedules, meetings, and events to facilitate efficient workflow. 3. Communicated: Interacted with clients, colleagues, and vendors to convey information and address inquiries. 4. Scheduled: Arranged appointments, meetings, and travel itineraries for executives and staff members. 5. Filed: Maintained and organized physical and digital records for easy retrieval and reference. 6. Assisted: Provided support to team members by completing administrative tasks and handling requests. 7. Resolved: Addressed and resolved issues and conflicts in a timely and effective manner. 8. Updated: Kept records, databases, and documents current and accurate to ensure data integrity. 9. Prepared: Compiled reports, presentations, and correspondence for internal and external distribution. 10. Supported: Offered assistance and guidance to colleagues and clients to facilitate their success.

Mistakes to Avoid in Office Support Resume

1. Including irrelevant information: Make sure to only include relevant information on your resume that pertains to the office support position you are applying for. Avoid including personal information or unrelated work experience.

2. Using a generic resume template: Avoid using a generic resume template that does not highlight your specific skills and experience in office support. Customize your resume to showcase your relevant qualifications.

3. Failing to proofread: Spelling and grammatical errors can make a negative impression on potential employers. Make sure to thoroughly proofread your resume before submitting it.

4. Not quantifying achievements: When listing your accomplishments in previous roles, be sure to include specific numbers or metrics to demonstrate the impact of your work. This can help to showcase your effectiveness in office support roles.

5. Listing duties instead of accomplishments: Instead of simply listing your job duties, focus on highlighting your accomplishments and how you added value to your previous employers. This can help to differentiate you from other candidates.

6. Using a one-size-fits-all approach: Tailor your resume to each specific job application by highlighting the skills and experiences that are most relevant to the position. Avoid using a generic resume for all job applications.

7. Not including keywords: Many employers use applicant tracking systems to screen resumes for specific keywords. Make sure to include relevant keywords from the job description in your resume to increase your chances of getting noticed by employers.

FAQs – Office Support Resume

What experience do you have providing administrative support in an office setting.

I have over five years of experience providing administrative support in various office settings. In my previous roles, I have managed calendars, scheduled appointments, coordinated meetings, and handled correspondence. I am proficient in using Microsoft Office Suite and have experience with data entry, filing, and organizing documents. I am also skilled in handling phone calls, greeting visitors, and assisting with various office tasks as needed. My experience has equipped me with the necessary skills and knowledge to effectively support office operations and ensure smooth workflow.

Can you describe your proficiency with Microsoft Office Suite and other office software programs?

I am highly proficient in using Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. I have extensive experience creating documents, spreadsheets, presentations, and managing emails using these programs. In addition, I am familiar with other office software programs such as Google Docs, Sheets, and Slides, as well as various project management tools. My proficiency with these programs allows me to efficiently and effectively complete tasks and projects in a professional setting.

How do you prioritize tasks and manage multiple projects simultaneously?

Prioritizing tasks and managing multiple projects simultaneously requires careful planning and organization. One approach is to create a list of all tasks and projects, then assess their importance and deadlines. Prioritize tasks based on urgency and importance, focusing on completing high-priority items first. Break down larger projects into smaller tasks and allocate time for each one. Utilize tools such as calendars, to-do lists, and project management software to keep track of deadlines and progress. Communicate with team members and stakeholders to ensure everyone is on the same page and adjust priorities as needed. Regularly review and reassess your task list to stay on track and make adjustments as necessary. By staying organized and proactive, you can effectively manage multiple projects and tasks simultaneously.

Have you ever handled confidential information or sensitive documents in an office environment?

Yes, I have experience handling confidential information and sensitive documents in an office environment. In my previous roles, I have been responsible for managing and maintaining confidential client files, financial records, and employee information. I understand the importance of safeguarding this information and have always followed strict protocols to ensure its security. I am familiar with using secure document management systems and have received training on data protection laws and regulations to ensure compliance. My attention to detail and commitment to confidentiality have allowed me to successfully handle sensitive information in a professional and responsible manner.

How do you handle difficult or demanding clients or coworkers in a professional manner?

When dealing with difficult or demanding clients or coworkers, it is important to remain calm, patient, and professional. It is essential to actively listen to their concerns and try to understand their perspective. Communication is key in resolving any issues, so it is important to clearly and respectfully communicate your own thoughts and boundaries. Setting clear expectations and boundaries from the beginning can help prevent misunderstandings and conflicts. If necessary, involve a supervisor or mediator to help facilitate a resolution. Remember to always maintain a positive attitude and focus on finding a solution that is mutually beneficial for all parties involved.

In conclusion, a well-crafted office support resume is essential for showcasing your skills and experience to potential employers. By including a strong objective, summary, education, skills, experience, certification, awards, and achievements sections, you can effectively highlight your qualifications and stand out from other candidates. Utilize our free template to create a professional and polished resume that will impress hiring managers and land you the job of your dreams. Good luck on your job search!

Related Administrative Role Resumes:

Resume Tips

Choose the right format.

Select a resume format that best showcases your skills and experience. Common formats include chronological, functional, and combination resumes.

Tailor Your Resume

Customize your resume for each job application by highlighting relevant skills and experiences that match the job description.

Focus on Key Sections

Include essential sections such as contact information, professional summary or objective, work experience, education, skills, and relevant certifications.

Use Clear and Concise Language

Be concise and use action verbs to describe your accomplishments and responsibilities in each job role.

Quantify Achievements

Whenever possible, quantify your achievements with numbers or percentages to demonstrate your impact in previous roles.

Highlight Transferable Skills

Emphasize transferable skills that are relevant to the job you're applying for, such as communication, problem-solving, and leadership skills.

Prioritize Readability

Ensure your resume is easy to read by using a clean and professional font, adequate white space, and bullet points for listing information.

Proofread Carefully

Avoid spelling and grammar errors by proofreading your resume multiple times or asking a trusted friend or colleague to review it.

Keep it Updated

Regularly update your resume with new experiences, skills, and accomplishments to reflect your most current qualifications.

Seek Feedback

Consider seeking feedback from career advisors, mentors, or professionals in your industry to improve your resume further.

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Office Assistant Resume Sample & Writing Guide

When you are seeking a job as an Office Assistant, it is essential to first check out a top-notch Office Assistant resume sample. You want to make sure your resume stands out from the rest by being both informative and compelling to read without bombarding the recruiter or hiring manager with irrelevant information.

Office Assistants can work in a variety of industries and also in small, medium or large companies. Other job titles you can look out for under the Office Assistant category include Administrative Clerk, Administrative Assistant , Clerical Aide, Clerical Assistant, Clerk, General Clerk, Office Clerk , Office Manager , Office Support Assistant.

What you can read in this article

Office Assistant Resume Sample

Office Assistant Resume Writing Guide

Resume sections.

1. Contact Information : Name, Address, Phone Number, Email. Be sure to include alternative contact channels, as well as your LinkedIn profile.

2. Profile Summary : This introduction to your resume must make an impact on the reader. Include a broad overview of your background, years of industry experience and the industry sectors of interest. You should be specific and state which job you are applying to (1-3 sentences max).

3. Qualifications Summary: Provide accurate details about the certifications and qualifications you have completed with the institution, qualification name, and dates. Don’t forget to include qualifications you are currently completing too. For Office Assistant roles, a high school diploma is often the only requirement, but some job openings may need post-school certifications too. You may also want to list the short courses, workshops, and in-house training you have received to provide more credibility to your resume.

4. Relevant Office Experience : Clearly state your employment history by giving details regarding the last ten years of experience, up until your current position. Use punchy sentences with bullet points to list your most important office administration activities.

5. Other Employment Experience : This will consist of permanent work history outside of office duties, but still in an administrative environment or temporary and vocational jobs where you were involved in office duties. Only elaborate on these with job descriptions if you have less than five years of administration experience. Otherwise, just list job title company and duration as to make sure there are no gaps in your employment history.

6. Skills Summary/Key Skills : Incorporates keywords from the job posting and your specific skill set. This adds much-needed credibility to your resume.

7. Education/Licenses/Certifications/Relevant Coursework/Training : Start with post-school diplomas or accreditations if applicable. List any professional development courses, workshops or programs you completed that better prepared you to work as an Office Assistant such as database management, virtual filing systems, switchboard applications, conflict resolution techniques, office etiquette, and time management.

What to Highlight in an Office Assistant Resume

Regardless of your experience as an Office Assistant, there are a few vital things that recruiters and managers need to know about you to ensure that you are the right fit for their team.

Firstly, Office Assistants often double-up as receptionists answering telephones, directing calls, and taking messages.

The second aspect to highlight is the scope of your role in the office. Office Assistants are responsible for client support duties such as messaging distribution, scheduling appointments and sending information emails to clients. These duties may include answering inquiries and providing information to the general public, customers, visitors, and other interested parties regarding activities conducted at the establishment. Often you may be required to play the role of a “human Google Maps assistant” to provide directions and addresses regarding the location of departments, offices within the organization.

Furthermore, an Office Assistant is responsible for operating office machineries such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers and PABX systems. In this section be sure to mention the systems and applications you are familiar with like Outlook, Calendly, Acuity, Zoom, Webex, VoIP, Clarity, and Agile CRM (these are mere examples).

Next comes the admin support duties such as maintaining and updating filing inventory, mailing, and database systems. This may include compiling, copying, sorting, and filing records of office activities, business transactions, and other activities.

Office assistants are also responsible for opening, sorting, and routing incoming mail, answer correspondence, and prepare outgoing mail.

Finally, ad-hoc duties such as preparing work schedules, managing calendars, and arranging appointments, running errands, buying groceries, typing minutes and proofreading documents may also form part of an Office Assistant’s daily tasks.

*Cool Tip for a stellar resume

You can really create an excellent first impression by creating a top 3 wow factor list and include this on the first page of your resume in a separate section. This wow factor is different from the accomplishments you will include later in your resume. Think about what you are most proud of or what you did in your career that had a definite positive impact. Now, describe the duty/action/project, then provide a result and then explain the benefit/value that followed.

For example:

• Created a more efficient database with Word templates for most used company documentation like invoices, contracts, newsletters and proposals (this is the ACTION part).
• The availability of these templates decreased document preparation time by 20% (this is the RESULT ).
• Because all the documents are not standardized, users spent less time in preparing proposals, and the templates ensured brand consistency and accuracy which improved client perceptions of our product (this is the BENEFIT/VALUE ).

Make sure to include the following details:

• The locations or regions you are willing to work in
• Many Office Assistant positions require employees to work during weekends, holidays and for extended hours in the early evening if the company operates on 24hour schedules. You need to state your willingness to the outside of regular office hours or workweeks.
• An Office Assistant needs to be on par with the latest office management technologies and applications for example: scheduling software (Calendy), word processing software (MS Office Suite), accounting software (Sage), enterprise resource tools (SAP), project management tools (Asana), collaboration applications (Skype), and human resources (Workforce).

Office Assistant Career Summary

Hiring managers have large numbers of resumes to screen and limited time to read them all in detail. Keep your career summary concise and to the point. Add the most relevant information first to capture their attention while they’re quickly scanning your resume. They want to see immediately that you can handle multiple tasks simultaneously and provide excellent support services to managers, employees, and customers.

Start your career summary with your years of experience in the industry and the primary duties you performed. Use the job description as your guide when deciding on which tasks to add. The more your resume relates to the job description of keywords, the better fit you will seem.

Next, add a line that showcases any outstanding qualities that will add value to the company. A hiring manager would be interested to know if you have “strong people skills, creative engagement abilities, excellent multi-tasking abilities and that you are pro at handling difficult customers.” It’s important to note that these qualities should be proven with examples in the professional experience section to re-enforce your message.

Career Summary examples:

‘Highly skilled Office Assistant with more than three years of experience in data capturing, scheduling, and team support services. Holds a Certified Administrative Professional qualification and an Advanced Diploma in Bookkeeping.'

‘Professional, detail-oriented Office Assistant with 12 years’ experience in scheduling, data entry, and customer service. Coordinate and manage a Law Office of 25 individuals. an accomplished speed reader with a typing speed of 120/wpm.'

‘Experienced Office Assistant with 4+ years experience in a distribution office environment. Apart from general admin support, duties include bookkeeping, hr administration, travel arrangements, and organizing office events. Currently pursuing a Bachelor’s in Sociology and completed an Advanced Technical Writing Certificate.'

Office Assistant Job Descriptions, Responsibilities and Duty Examples

An employer would expect to see the following proven foundational duties and skill sets within an applicant’s resume. Herewith a few examples of primary Office Assistant duties in various industry environments.

An Office Assistant at a Law Firm may:

• Prepare basic motions and other legal disposition documentation for attorneys' review and approval
• Conduct fact-checking and proofreading activities for pleadings and briefs
• Prepare draft client bills, maintain docket calendar and schedule appointments
• Organize litigation files
• Order office supplies such as stationery and groceries
• Manage petty cash, accounts payable and monthly bank statement reconciliations

An Office Assistant at a Construction Company may:

• Handle 20-35 customer calls per shift regarding bill amounts, flat rates, and new customers queries
• Enter daily work hours for the payroll of 40 workers using Excel Spreadsheets
• Create invoices, receive payments (cash, checks, and credit), and record deposits
• Use PayPal to process customer credit cards for payments.
• Order office supplies and organizes staff events
• Take minutes during meetings and distributing memo’s
• Schedule site visits for construction managers
• Handle customer inquiries, complains, billing questions and payments
• Utilized MS Excel, Word, PowerPoint and electronic e-mail applications

An Office Assistant at a Medical Facility may:

• Provide administrative support to Hospital Director, Chief of Staff and other departmental managers
• Worked with an ER system titled Waiting Room to input new and current patients into the office scheduling database.
• Maintain hospital kitchen inventory by checking stock to determine supply levels, expedite orders and allocate stock
• Answering calls, forwarding messages and confirming appointments as necessary
• Update patient information and capture new patients onto the CRM system
• Compose, prepare, edit, and distribute correspondence and other department documents to the relevant contacts
• Maintain a calendar for conference rooms and coordinate relevant set up and clean up activities

An Office Assistant at an Auto/Vehicle Licensing Department may:

• Keep the inventory data of 500 dealership vehicles
• Prepare tax documents for the procurement of vehicle tags and number plates
• Handle all accounts payable and receivable grossed $190,000 for the year
• Manage the paperwork generated by partner dealerships for car sales including financing and insurance contracts
• Calculate the taxes on tags and complete transfers for titles on all sold vehicles

An Office Assistant at a Distribution Center may:

• Answer high volumes of inbound phone calls from suppliers, couriers and client depots
• Screen calls, direct calls and take messages
• Open incoming mail and distribute to recipients
• Stamp, code, and capture invoices into Excel spreadsheets
• Coordinate and schedule all corporate business travel and accompanying itineraries
• Maintain and update the vacation roster for all employees

Highlight Your Accomplishments

You may be tempted to copy and paste the list of duties you performed under your accomplishment section. The drawback to doing this though is that you won’t stand out from the other applicants with similar experience.

Your goal is to think about what sets you apart, what you are most proud of, or what you achieved in your previous roles. Now communicate these through action-packed statements that grab the reader’s attention.

Flat, Simple Duty (WRONG):

• Administrative duties include typing, copying, handling the switchboard, faxing, emailing and scheduling

Accomplishment Statement (GOOD):

• Extensive experience in Windows/Apple OS experience, Office/Outlook and able to type 88 wpm. Handle a PABX system with 120 extensions.

Quantifying Your Resume

When writing your resume, you should be answering questions like “How much?” or “How many?” It would be best if you include numbers which provide a ‘’proof of work’’ element to your resume. For instance:

• How many calls to you take daily?
• How often do you proofread documents?
• How many manager diaries are you responsible for?

Example 1 – Assisted and arranged meetings between EVPs and their 200+ departmental employees, and handled all payroll activities for 60+ employees.

Example 2 – Proofread and type up to 20 insurance contracts per day with an average typing speed of 80 words per minute. Answered incoming calls (avg. 40/day)

Example 3 – Trained new administrative staff members and coordinated diaries and travel arrangements for a department of 30 employees.

Office Assistant Education Section

The education section forms an integral part of your resume even if you do not have a degree. Office Assistants these days also have access to career development training. In short, indicate What, Where and When regarding your qualifications, certifications or courses or workshops completed. The name of your qualification, institution, and date of completion is more than sufficient.

Completed Secondary and Tertiary Education must be listed as follows:

Start with the commencement- and completion date for diplomas, associate degrees, and bachelor degrees. For courses, you can just list the date of completion. Next comes the full name of the qualification, then the full name of the institution and then the City or abbreviated State name. List your high school diploma details similarly, but only include this when you have less than five years of working experience.

Here are some examples of an Office Assistant Resume in terms of education:

2016-2018 Diploma in Office Administration, Purdue University Global, MI

2012-2013 Medical Office Assistant Certificate, Lincoln Technical College, IN

2010 – Certified Administrative Professional (CAP), International Association for Administrative Professionals (IAAP), MO

2010 – Office Procedures Course, Technical College for Secretaries, MI

Office Assistant Resume Skills Section

Although the reception field requires specific technical skills, employers also consider soft skills. These are the personality traits or skills that indicate to your fit as an Office Assistant who will add value by meeting set out KPI’s, has adequate knowledge, and sufficient experience answer customer queries or direct them to the appropriate contact person. Incorporate these into your summary, or profile, and into your accomplishment statements.

Technical Skills Examples

• Educational Attainment : A university degree is not generally required to become an Office Assistant, but you may list diplomas, short courses or workshops you have completed.
• Technical Aptitude : Office Assistants usually work with Customer Information Management (CRM software) often unique to the industry that they are in. Examples are SAP, Zoho, Medicare, Automate. You also need to be familiar with email platforms like Gmail or Outlook (most companies have their in-house email software which should be easy to learn). Other applications included Accounting Management Software, Document Management Tools and Enterprise Resource Planning Software.

Soft Skill Examples

• Approachable
• Communicator
• Attention to Detail
• Clerical Skills
• Client Relations Skills
• Communication
• Computer Competence
• Customer Focus
• Directing Visitors
• Organizational Skills
• Interpersonal Skills
• Providing Information
• Punctuality
• Reliability
• Self-motivated
• Telephone Etiquette
• Time Management
• Validating Parking Passes
• Verbal Communication
• Word Processing
• Written Communication
• Well Groomed

Qualifications/Certifications associated with Office Assistants

Action Verbs for your Office Assistant Resume

Professional Information for Office Assistants

Sectors: Various Career Type: Administration, Support, Back Office, Client Relations, Person type: Communicator, Engager, Supporter, Organizer Education levels: High School Diploma to Post School Diplomas Salary indication: From $28k to $38k per year Labor market: Estimated -1% growth between 2016 – 2026 Organizations: Unlimited

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Office Staff Resume Examples & Writing Guide for 2024

Crafting your office staff resume doesn't have to be a stressor. Taming the chaos, shaping agendas, and oiling the organizational cogwheels — your role is pivotal. Our handy tips, real-life examples, and intuitive samples will help highlight these skills, setting any office buzzing with the hum of your aptitude.

Read on and learn how to:

• Proprely format your office staff resume
• Create a compelling resume summary
• Select the best skills to put on your office staff resume
• Describe your office staff work experience efficiently
• Leverage your education section
• Choose relevant additional sections for you office staff resume
• Find useful job search resources for office staff members

1. What's the most suitable format for your office staff resume

The one that catches the eye of a hiring manager and makes them interested in your resume content.

To properly plan your resume , use the following cannot-go-wrong tips, and you will soon be formatting your manager’s agendas.

• Apply a solid resume layout. You may want to opt for a two-column layout , placing the sections such as personal details, skills and extra sections in the left column. This way, your professional profile, work experience and education can feature on the right side. This will maintain your CV organized, and your page count low.
• Remember to use white space . Create enough room between your CV sections, and improve your resume readability and appeal.
• Avoid stylish fonts . Make it simple. Selecting a proper font can come with a headache. Suffer no more. Stylish fonts may easily deflect a hiring manager’s attention from the content. Instead, choose a classic, neatly-looking font, such as Calibri or Cambria.
• Organize your work experience and education sections. Use a reverse-chronological order when describing your roles. Start with the most recent one, introducing your responsibilities and achievements in bulleted lists. This will make your text clear and easy to navigate.

Choose your preferred template and make your resume shine.

Try our AI Resume Writer and have your resume ready in minutes!

2. how to create a compelling professional summary for your office staff resume.

Writing a captivating professional summary keeps you one step ahead of the other job applicants.

To make your office staff professional profile above average, you may as well need to focus on your exceptional skills, achievements and work practices.

Remember to stay relevant, and tailor your professional statement to each job posting. Work your magic and convince the hiring manager that if given any clerical task, you would execute it to the highest standards.

Here's an example of a strong office staff professional summary

Enthusiastic and dependable professional with 4+ years of experience in executing diverse administrative tasks. Developed office functions manual and mentored new members of the office staff, increasing work productivity by 32%. Skillfully programmed agendas for 5 executive managers. Effectively resolved customer issues, leading to a 12% increase in service rating.

3. What are the best skills to put on your office staff resume

You have outstanding interpersonal, organizational and time management skills. You are dependable, flexible and always ready to excel in any task.

All this is great, but guess what. So is Sally.

The following tips will guide you on how to build a better-than-Sally’s office staff skill set :

• Draft a list of your professional soft and hard skills.
• Go back to the job posting in question and target the requirements that match the skills in your draft.
• Mention these competencies at the top of the list.
• Include the rest of your skills, making sure they are relevant to the job.
• Add proficiency levels whenever appropriate. 

Best soft skills to put on your office staff resume

• Outstanding Spoken and Written Communication
• Effective Organization
• Problem Solving
• Customer Service
• Attention to Detail
• Professionalism
• Multitasking
• Prioritization
• Flexibility
• Ability to Work Well Under Pressure

Best office staff hard skills for your resume

• MS Office Suite (Superior Proficiency)
• QuickBooks (Advanced Proficiency)
• Schedule Management (Superior Proficiency)
• Record Keeping and Maintenance
• Inventory and Supply Management
• Office Administration
• Multi Line Phone Systems

4. How to properly describe your office staff work experience

Make the hiring manager regret having wasted their time on reading Sally’s resume. Portray your most relevant work experience , responsibilities and achievements in a professional and clear manner.

Use the keywords from the job posting, and link them with your unique accomplishments. Ace in the hole? – Quantify them!

Office staff work experience example

Marknight Office Assistant 2017 – 2021

• Demonstrated aptitude to deliver significant support for all the members of the office staff, including executing projects in favor of productive business operations.
• Administered deposits, account registry and payroll on a monthly basis.
• Developed office functions manual and mentored new members of the office staff, increasing work productivity by 32%.
• Skillfully programmed agendas for 5 executive managers.
• Effectively resolved customer issues, leading to a 12% increase in service rating.

Find out your resume score!

5. How to leverage your education section

Listing education is easy, right? — Your college name, degree and years in school. Done.

However, what if Sally has the same bachelor’s degree as you do? Well, in that case, you should take advantage of mentioning your relevant coursework, achievements or areas of interest. 

How to list education on your office staff resume

Bredson High School 2013 - 2017

• Excelled in English Language and Literature
• Area of Interest: Computer Science
• Voted Vice President of the Debate Team
• Positive Attitude Award recipient

6. What are the most adequate additional sections to include in your office staff resume

They may be called "additional" or "extra", but these sections can be quite decisive, especially when taking into account a high volume of competitive resumes.

Volunteering at the Tech Fair, for instance, may convey how you embrace technology, and participating in the Be a Better Leader conference speaks for itself.

Volunteering Activities

Volunteer Administrator , Local Non-Profit Organization (January 2019 - June 2020)

• Assisted in organizing fundraising events, resulting in a 20% increase in donations.
• Managed volunteer schedules and coordinated team efforts for community outreach programs.
• Contributed to social media campaigns, boosting the organization's online presence by 30%.

Event Coordinator , School Parent-Teacher Association (September 2020 - Present)

• Planned and executed school events, such as fundraisers and parent workshops.
• Collaborated with teachers and parents to enhance school-community relationships.
• Implemented efficient registration and communication systems, streamlining event planning.

Conferences

• Be a Better Leader International Online Conference 2019

7. Valuable job search resources for office staff members

Job searches can sometimes feel like a daunting task, especially in a field as vast as office administration. Luckily, there are many resources tailored specifically for office staff members. Let's unveil your tool kit:

• Job search websites: General websites like Indeed or LinkedIn list countless administrative job opportunities. Use their search filters to narrow down listings that suit your credentials and preferences.
• Office admin-specific job boards: Some job boards such as iHireAdmin  or OfficeTeam focus specifically on administrative and office-related roles.
• Professional organizations: Groups like the International Association of Administrative Professionals offer resources, professional development opportunities, and job postings specific to office staff roles.
• Temp agencies: Temp agencies like Robert Half or Adecco can connect you with short-term positions which sometimes convert into permanent roles.
• Local career centers: These centers often have partnerships with local businesses and offer job placement services, resume support, and interview training.
• Social media: Platforms like LinkedIn and Facebook have groups dedicated to office professionals. These can be a valuable resource for job postings and networking opportunities.

Remember, whether you're a newbie to office work or looking for your next step, these resources can assist in navigating your job search journey.

Office Staff Resume FAQ

How can i make my office staff resume stand out.

Besides showcasing your skills and experience, emphasize achievements that quantify your impact, such as improved efficiency, implemented systems, or cost-saving measures. Showing concrete results can give you an edge.

Should I include a skills section in my office staff resume?

 Absolutely. A dedicated section for skills allows you to highlight your proficiency in key areas relevant to an office environment - think scheduling, customer service, database management, or even specific software proficiency.

How should I format my office staff resume?

Aim for clarity and simplicity. Use subheadings, bullet points, and clearly divided sections to make the document easy to scan. Remember, hiring managers often skim through resumes, so make yours easy to digest.

Should I customize my office staff resume for each job application?

Ideally, yes. Tailoring your resume to each job posting shows the employer that you've paid attention to the details of their job listing and can help you align your skills and experiences more accurately with what they're looking for.

Does an office staff resume need an objective or summary?

While not mandatory, a well-written objective or summary can provide a quick overview of your qualifications and aims, giving potential employers a snapshot of what you bring to the table. Tailor it to each job to make the biggest impact.

Julia Belak

Julia is a Certified Professional Résumé Writer (CPRW™) and an active member of the Professional Association of Résumé Writers & Career Coaches (PARWCC™). She is also a passionate translator and graphic designer. Julia holds degrees in translation and interpretation and has international work experience in various countries across Europe, as well as in China and Panama. Julia formerly taught academic writing and contributed as a graphic designer to outlets such as The Business of Business. You'll often find her with a book in one hand and a specialty coffee in the other, always on the lookout for new insights.

All administrative resume examples

• Administration
• Facilities Manager
• Front Desk Receptionist
• Personal Assistant

All office staff resume examples

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How to write a professional resume summary [+examples], how to put your education on a resume [+examples], how to describe your work experience on a resume [+examples], let your resume do the work..

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7 Office Administrator Resume Examples Built for 2024

• Office Administrator Resumes
• Office Administrator Resume by Experience
• Office Administrator Resumes by Role

With more companies conducting their businesses online because of the pandemic and high office costs, office administrator roles are becoming easier to find but harder to procure. 

To beat the competition, you must create an office administrator resume that impresses potential employers at first glance. 

Fortunately, we’re here to help you throughout the  resume writing process . We’ve reviewed hundreds of resumes and consulted hiring agencies to develop the formula to help you  make a resume online  that will help you get the job.

Our seven office administrator resume examples are the best place to get inspired for your resume  so you can move on to writing a great cover letter to get hired faster!

Office Administrator Resume

or download as PDF

Why this resume works

• Choose your skills and work experience bullets based on the job description of the role you’re seeking. Your resume shouldn’t be a perfect match, but it should be close.
• Then  check your resume  for errors; even if your resume is tailored, if it’s littered with mistakes, the employer may toss it out.
• The easiest (and least space-consuming) way to quantify your results is by including metrics. Some excellent office administration metrics include how much money you saved the company, how many calendars you managed, and how many customers you helped.
• Don’t stress if you’re not 100 percent certain of the numbers; even an educated guess is better than not including anything.

General Office Administrator Resume

• Don’t be fooled by the word “technical” here: technical skills are simply those that mean software and tools, like Microsoft Office and Quickbooks. Include some of these technical skills to impress any hiring manager.
• Make their job easier by cutting unnecessary words and phrases, including personal pronouns ,out of your general office administrator resume.

Entry-Level Office Administrator Resume

• Adding a  resume objective  is a great way to convey your eagerness and dedication in a more personal way.
• If you choose to add an objective, you must tailor it to each position to which you apply. Otherwise, omit it in favor of more skills or work experience.
• Formatting your entry-level office administrator resume doesn’t have to be complicated; choose a  resume template  that puts your skills, education, and work experience in one column to disguise your lack of work experience and make it easy for hiring managers to read. 

Dental Office Administrator Resume

• Go ahead and prove your other successes in enhancing patients’ experience in your previous workplace by detailing these achievements in your office administrator cover letter . This way, you’re more likely to win recruiters over.

Front Office Administrator Resume

• Following this lead, craft a front office administrator resume that demonstrates how well you coordinated operations to enhance customers’ and staff’s experience.

Medical Office Administrator Resume

• Even retail jobs can showcase your skills like communication, inventory management, and customer service!
• These templates are customizable based on your needs, so don’t feel confined by the original outline. Include optional sections, like hobbies and interests, as you wish!

Church Office Administrator Resume

• Include a pop of color and at least two types of fonts to make your resume aesthetically pleasing and easier to read.
• If you’re still deciding whether or not to include a summary, remember that every time you write a summary, you must tailor it to each position. 

Related resume guides

• Office Assistant
• Office Manager
• Executive Assistant
• Administrative Assistant

Top 16 Office Support Resume Objective Examples

Updated July 10, 2023 13 min read

A resume objective is a brief statement at the top of your resume that explains why you are the best candidate for an office support position. It should be clear and concise, focusing on your qualifications and experience that make you the perfect fit for the job. When writing your resume objective, make sure to highlight specific skills and experiences that are relevant to the job you’re applying for. For example, if you have experience in customer service or data entry, emphasize those areas in your objective. Additionally, include any qualifications or certifications that demonstrate your commitment to excellence and professionalism. For example: “Highly organized professional with 5+ years of customer service experience seeking an office support role to utilize my efficient data entry and problem solving skills.” Try to keep it under three sentences, as this will ensure it captures the reader’s attention quickly.

or download as PDF

Top 16 Office Support Resume Objective Samples

• To obtain an Office Support position utilizing strong organizational and communication skills to provide excellent customer service.
• To secure a challenging position in a professional office environment where I can utilize my administrative and organizational skills to their fullest potential.
• Seeking an Office Support role in a dynamic organization that values hard work, dedication, and commitment.
• To obtain an Office Support position with an employer that will allow me to use my experience and knowledge to contribute to the success of the organization.
• To gain employment as an Office Support professional in a growing company where I can apply my knowledge and skills for the benefit of the organization.
• Looking for a challenging Office Support role that will allow me to utilize my problem-solving abilities and interpersonal skills.
• Seeking an opportunity as an Office Support Specialist with a reputable company where I can develop professionally while contributing to its success.
• To obtain a position as an Office Support Professional that allows me to use my organizational, communication, and interpersonal skills in order to help the company reach its goals.
• Seeking an Office Support role which will enable me to use my customer service experience and technical proficiency for the benefit of the organization.
• Aiming for a challenging position as an Office Support Representative where I can maximize my administrative capabilities and customer service expertise.
• Desiring a career opportunity as an Office Support Administrator with a progressive organization that values hard work, commitment, and dedication.
• Motivated individual seeking an entry-level Office Support role in which I can apply my strong computer literacy, organizational abilities, and interpersonal skills.
• Looking for a full-time position as an Office Support Clerk with opportunities for growth within the organization based on performance excellence.
• Interested in obtaining employment as an experienced Office Support Technician who is able to provide excellent customer service through effective communication skills.
• Eagerly seeking employment as an entry-level Office Support Assistant with exceptional organizational abilities and attention to detail required for success in this field.
• Highly motivated individual looking for employment as an Administrative Assistant/Office Manager with excellent time management, multitasking, problem solving, and communication skills

How to Write an Office Support Resume Objective

A resume objective is an important tool to help you stand out among the competition when applying for office support positions. It should be a succinct statement that captures your experience and skills to demonstrate why you are the best candidate for the job. Writing an effective resume objective can be daunting, but following these steps can help make the process easier.

First, take some time to consider what makes you a great fit for the role and what qualities or experiences you have that will benefit the employer. Think about your past successes in related roles, such as customer service, data entry, filing and organizing documents, or scheduling meetings. Consider any awards or certifications you have earned that demonstrate your commitment to professional excellence. Once you have identified your qualifications, it’s time to craft your resume objective.

Start by mentioning the position you are seeking and how it aligns with your career goals. This helps employers understand why you’re applying and why they should consider hiring you. Next, highlight specific skills and experiences that make you well-suited for the role and explain how they will benefit the employer. For example, if you have extensive experience with customer service software programs, mention this in your objective statement so employers know right away that this is something you excel at doing.

Finally, close out your statement with a call to action that encourages employers to contact you for an interview or further discussion about how your skillset can benefit their team. By making sure each component of your statement is relevant to the job at hand and includes key points about what makes you unique from other applicants, employers will be able to quickly identify why they should hire you for their office support position.

With these tips in mind, crafting an effective resume objective for an office support role will become much simpler!

Related : What does an Office Support do?

Key Skills to Highlight in Your Office Support Resume Objective

In today's competitive job market, it is crucial to make your resume stand out by highlighting key skills in your objective statement. This section, titled 'Key Skills to Highlight in Your Office Support Resume Objective', will provide you with valuable insights on the essential abilities that potential employers look for when hiring office support staff. These skills not only reflect your competency but also demonstrate your ability to contribute effectively to the daily operations of an office environment. By emphasizing these skills in your resume objective, you can significantly increase your chances of landing an interview and ultimately, securing the job.

1. Microsoft Excel

Microsoft Excel is a widely used software for organizing and managing data. For an Office Support role, proficiency in Excel is often required as the job may involve tasks such as data entry, analysis, and reporting. Having this skill on a resume objective shows potential employers that the candidate has the ability to effectively handle data-related tasks, contributing to office efficiency and productivity.

2. Google Workspace

Having proficiency in Google Workspace is essential for an office support role as it includes various productivity tools like Gmail, Docs, Sheets, Slides, and Calendar. These tools are often used for daily tasks such as email communication, document creation and management, data organization and presentation design. Demonstrating this skill in a resume objective shows potential employers that the candidate is capable of effectively using these tools to perform their duties efficiently and productively.

3. Adobe Acrobat

Adobe Acrobat is a crucial skill for an office support role as it is widely used for creating, editing, and managing PDF documents. These tasks are common in an office setting where document handling is a daily task. Proficiency in Adobe Acrobat can help in efficient document management, ensuring data accuracy, and presenting information professionally. This skill also enables the individual to handle tasks such as combining files, editing PDF content, adding comments, encrypting documents etc., which could be part of the job responsibilities in an office support role.

4. QuickBooks

QuickBooks is a widely used accounting software package developed and marketed by Intuit. Proficiency in QuickBooks is often required for office support roles as it involves managing and tracking company finances, processing invoices, paying bills, and generating financial reports. Including this skill in a resume objective demonstrates the candidate's ability to handle financial tasks efficiently and accurately, which can significantly contribute to the smooth operation of the office.

5. Salesforce CRM

Salesforce CRM is a crucial skill for an office support role because it demonstrates the ability to manage customer relationships and data effectively. This platform is widely used in many businesses to track sales, customer interactions, and other essential information. Proficiency in Salesforce CRM shows that the candidate can efficiently organize, analyze, and report this data, contributing to better decision-making and strategic planning within the office environment. It also signals familiarity with digital tools, which is increasingly important in modern workplaces.

6. Zoom Conferencing

In today's digital age, many meetings and conferences are held virtually, making Zoom Conferencing a crucial skill for Office Support staff. This skill is necessary to organize, schedule, and manage virtual meetings or webinars efficiently. It also includes troubleshooting any technical issues that may arise during these virtual events. Having this skill can enhance productivity and communication within the organization.

7. Asana Project Management

Asana Project Management skill is needed for an Office Support role because it demonstrates the ability to organize, manage and track projects efficiently. This skill is crucial in ensuring tasks are completed on time and resources are utilized effectively. It also shows proficiency in using modern project management tools, which can improve team collaboration and productivity. Including this skill in a resume objective can highlight one's capability to handle multiple tasks and projects, enhancing their appeal to potential employers.

8. Slack Communication

Effective communication is a crucial skill in any office environment. With many businesses using Slack as a primary tool for internal communication, being proficient in it can greatly improve productivity and collaboration. It ensures that the candidate can stay organized, manage tasks efficiently, and interact professionally with colleagues. This skill also indicates that the candidate is familiar with modern technology used in office settings, which could be beneficial for a company aiming to maintain or increase its digital operations.

9. Trello Organization

Trello is a project management tool that helps in organizing tasks and tracking progress. Having this skill indicates the ability to manage multiple tasks, prioritize work effectively, and ensure smooth workflow within the office environment. This can be particularly useful in an office support role where juggling various responsibilities is common. Therefore, including Trello Organization as a skill in a resume objective can demonstrate efficiency, attention to detail, and strong organizational abilities.

10. MailChimp Marketing

Having the skill of MailChimp Marketing is essential for an Office Support role as it shows the ability to manage and execute email marketing campaigns. This can be crucial in maintaining communication with clients, promoting products or services, and driving engagement. It also demonstrates familiarity with digital tools, understanding of marketing strategies, and ability to analyze campaign performance - all valuable skills in a modern office environment.

In conclusion, crafting a compelling office support resume objective is crucial in showcasing your capabilities and value to potential employers. The objective should effectively highlight key skills that align with the job requirements and demonstrate how you can contribute to the company's success. Remember, your resume is your personal marketing tool, so make it count by emphasizing your most relevant skills. Tailoring your skills to match the job description not only increases your chances of landing an interview but also sets the stage for a successful career in office support.

Related : Office Support Skills: Definition and Examples

Common Mistakes When Writing an Office Support Resume Objective

When writing an office support resume objective, there are several common mistakes to avoid. An office support role is a critical position in any organization, and the objective statement should accurately reflect the candidate’s qualifications and experience.

One of the most common mistakes when writing an office support resume objective is not tailoring it to the job. It should be specific and address the employer’s needs. For example, if the job requires strong organizational skills, then your objective should emphasize your ability to organize tasks efficiently. A generic objective that doesn't mention anything about the duties of the job will not stand out from other applicants.

Another mistake to avoid is including too much detail in your resume objective. An objective statement needs to be concise and clear; it shouldn't be more than two sentences long. A well-crafted resume objective should include only relevant qualifications and experience that are applicable to the position being applied for. Unnecessary information such as hobbies or unrelated work experience can overwhelm a potential employer and detract from your application.

Using overly general language can also weaken an office support resume objective. Instead of using vague phrases such as “seeking a challenging role” or “looking for an opportunity to learn”, try using statements that demonstrate how you would contribute value to the position such as “seeking a role where I can utilize my strong customer service skills” or “seeking a role where I can use my extensive knowledge of administrative procedures”.

Finally, make sure you proofread your resume before submitting it for review by an employer. Typos and grammar errors can give off a negative impression and make it difficult for employers to take you seriously as a potential employee.

In conclusion, writing a strong office support resume objective requires careful consideration of what employers are looking for in an applicant. By avoiding these common mistakes, you can ensure that your resume stands out from other applicants competing for the same position and increases your chances of success in securing an interview with prospective employers.

Related : Office Support Resume Examples

A right resume objective for an office support position should focus on the skills and qualities that make you a great candidate for the job, such as your organizational abilities and customer service experience; whereas a wrong resume objective would be too generic and not tailored to the specific job.

Editorial staff

Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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