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Top 50 Soft Skills for Resume & Cover Letter in 2024

cover letter soft skills

In today’s job market, possessing technical skills is no longer enough to stand out from other job applicants. Employers are now looking for soft skills, also known as interpersonal skills or people skills, in potential employees as they are just as important as technical skills. Soft skills are personal attributes that enable individuals to interact effectively and harmoniously with others in the workplace.

This article aims to provide an overview of the top 50 soft skills that would make an excellent addition to any resume or cover letter. We will elaborate on each of these 50 soft skills and discuss why employers value them.

Why Soft Skills are Important for Resume and Cover Letter

Soft skills are essential for a job applicant’s success as they help in promoting positive interactions with coworkers and managers. Employers understand that a candidate’s technical expertise is essential for a job’s performance, but soft skills play a significant role in the candidate’s ability to collaborate, communicate and solve problems.

Recruiters will evaluate a job applicant’s soft skills by going through their resume and cover letter. That is where job applicants can showcase their soft skills, portraying themselves as team players, communicators, and problem-solvers.

Overview of Top 50 Soft Skills

In this article, we will be reviewing the top 50 soft skills. The soft skills will be divided into five categories: interpersonal skills, communication skills, leadership skills, problem-solving skills, and adaptability skills.

Interpersonal skills are the skills that individuals use to interact with others, such as active listening, empathy, and conflict resolution. Communication skills are essential tools that enable people to express ideas and information effectively, such as effective writing, negotiation, and public speaking.

cover letter soft skills

Leadership skills are essential for managers to direct and motivate their teams to meet organizational goals. These skills include strategic thinking, decision-making, and delegation. Problem-solving skills are crucial in the workplace, enabling individuals to identify and resolve issues quickly.

Finally, adaptability skills are essential, given the fast-paced nature of modern work environments. These skills include flexibility, creativity, and resilience.

The top 50 soft skills discussed in this article are equally essential for job applicants in the highly competitive job market to advance their careers. We will be discussing each of these soft skills in detail in subsequent sections.

Communication Skills

In today’s fast-paced world, communication skills are a must-have for any job seeker. These skills are not only important for interviewing and networking, but also critical for success in the workplace.

Verbal Communication

Verbal communication skills are essential for expressing ideas clearly and effectively in any environment. This includes the ability to articulate thoughts, solutions, and opinions with clarity and confidence. It’s important to be able to communicate with colleagues and clients in a professional manner.

Written Communication

Written communication skills are important for conveying ideas and information in a clear and concise manner. This may include writing emails, reports, and other documents. It is essential to have strong written communication skills to ensure that messages are understood and that key information is conveyed quickly and effectively.

Active Listening

Active listening is the ability to focus on what a speaker is saying, ask questions, and provide feedback that shows the speaker that they have been heard. This skill is important for understanding, remembering and responding to important information from customers, colleagues, or supervisor. This can lead to better collaboration, relationships, and problem-solving in the workplace.

Public Speaking

Public speaking is the ability to present ideas clearly and effectively in front of groups. Strong public speaking skills are important for presentations, meetings, and other workplace settings where you may need to speak to others. It is crucial to be able to command attention and speak authoritatively, while still being engaging and relatable.

Persuasion and Negotiation

Persuasion and negotiation skills are important for achieving both personal and professional goals. Persuasion involves convincing others to take a certain action or to hold a certain opinion. Negotiation involves finding common ground and reaching an agreement with others. These skills are important for resolving conflicts, securing resources and influencing others in a professional manner.

Communication skills are essential for a successful career in any industry. Verbal and written communication, active listening, public speaking, and persuasion and negotiation are all important for building relationships, achieving goals, and succeeding in the workplace. Make sure these skills are highlighted in your resume and cover letter to show your potential employer you are the candidate they need.

Interpersonal Skills

In today’s work environment, strong interpersonal skills are a must. Employers are looking for individuals who can work effectively in teams and have the ability to communicate and connect with others. The importance of collaboration and teamwork, empathy and emotional intelligence, leadership, conflict resolution, and networking cannot be overstated.

Collaboration and Teamwork

Collaboration and teamwork are crucial skills in any organization. Even if an individual’s role is primarily independent, there will always be a need to work with others at some point. Good collaboration and teamwork require trust, communication, and a willingness to support one another. Effective team players are open to feedback, adaptable to changing situations, and able to contribute to shared goals.

cover letter soft skills

Empathy and Emotional Intelligence

Empathy and emotional intelligence are essential skills that aid in building relationships with others. Empathy allows individuals to understand the perspective of others and respond in a compassionate manner, while emotional intelligence can help individuals manage their feelings and the emotions of others. Together, these skills help to foster a positive work environment where everyone feels heard and valued.

Leadership skills are not just reserved for those in management positions. Anyone can be a leader by taking initiative, inspiring others, and setting a positive example. Effective leaders are able to motivate and guide their team towards achieving their goals, but they also listen to and value the input of their team members.

Conflict Resolution

Conflict is inevitable in any workplace, but it’s important to know how to handle it in a constructive manner. Conflict resolution skills involve active listening, problem-solving, and finding common ground. When conflicts are resolved properly, it can lead to a more productive and happier work environment.

Networking involves building and nurturing relationships with others to gain professional opportunities and support. It can involve attending events, reaching out to others in your field, and participating in online communities. Good networking skills require strong communication, interpersonal, and relationship-building abilities.

Developing strong interpersonal skills, including collaboration and teamwork, empathy and emotional intelligence, leadership, conflict resolution, and networking, can help individuals stand out on their resume and cover letter. Not only do these skills make individuals more effective in their work, but they also help create a positive work environment where everyone feels valued and supported.

Problem-Solving Skills

One of the top soft skills highly sought after by employers is problem-solving. Being able to solve problems effectively in the workplace is a critical aspect of success in one’s career. Therefore, it’s essential to highlight your problem-solving skills on your resume and cover letter.

Critical Thinking

Critical thinking is the ability to analyze and evaluate information to arrive at a logical and informed decision. Being a critical thinker starts with identifying a problem or an issue, analyzing all the data and objectively evaluating the situation before making a decision. Critical thinking helps solve complex problems and enables you to make better-informed decisions, which will set you apart from other candidates.

Creativity and Innovation

Creativity, the ability to think outside the box, and innovation are highly valued skills in the modern workplace. Employers seek candidates who can bring new ideas and creative solutions to their teams. Creativity involves taking risks, thinking creatively and strategically about problems, and considering unconventional solutions. Innovation is a game-changer when it comes to business challenges, and employees with this soft skill can leverage technology and new processes to drive their organizations forward.

Decision-making

Effective decision-making skills are essential to career success. You will face many decisions in your workplace, whether they are small or big, and your ability to make sound judgments will have a direct impact on your career. Employers seek people that can analyze situations, evaluate options and make decisions that are in line with the organization’s goals. Therefore, good decision-making skills sets you apart and make you a valuable asset to any team.

Adaptability

With rapid changes in today’s job market and new technology being developed constantly, adaptability is a vital soft skill. It refers to the ability to adjust to new situations quickly, whether it’s changing job priorities or new physical work environments. Being adaptable means being flexible, receptive to feedback, and being able to accept and learn from criticism. Employers seek adaptable employees as they can handle change and uncertainty well and adjust to new situations quickly.

Time Management

Time management is the art of managing time effectively and organizing work priorities to meet deadlines efficiently. Employers look for candidates who can manage their time well and utilize their resources effectively. Being able to prioritize tasks, plan and control the time spent on each project efficiently, and deliver results within strict timelines is hard to find in today’s job market. Therefore, employees who showcase excellent time management skills can demonstrate that they are reliable, productive, and efficient, making them a valuable asset for the organization.

Problem-solving skills are essential in the modern workplace, and highlighting them on your resume and cover letter can give you a competitive edge. By showcasing critical thinking, creativity and innovation, decision-making, adaptability, and time management, you will demonstrate the necessary skills needed to solve complex problems, handle change and uncertainty well, and deliver results.

Organizational Skills

Organizational skills are essential for any position, regardless of industry or job title. It is the ability to efficiently and effectively manage tasks, time, and resources to meet established goals and objectives. In this section, we will discuss the following organizational skills:

Planning and Prioritizing

Planning and prioritizing are key skills that enable professionals to stay focused, meet deadlines, and achieve goals. They involve the ability to identify critical tasks and projects, and determining the best strategy for completing them on time and within budget. This skill also helps determine what projects are most important and which can be left for a later time.

Detail-Oriented

Being detail-oriented is an essential skill that can help professionals to identify errors, avoid mistakes and complete tasks accurately. This skill involves paying attention to every minute detail of a project, so nothing is overlooked or missed.

Multitasking

Multitasking is the ability to handle multiple tasks or projects simultaneously without sacrificing the quality of work. This skill requires an individual to be able to manage their time effectively, prioritize tasks, and switch between tasks quickly.

Project Management

Project management involves establishing goals, creating a plan, and coordinating people and resources to ensure successful completion. This skill requires excellent communication, problem-solving, and leadership skills, as well as the ability to coordinate multiple tasks and teams effectively.

Resource Allocation

Resource allocation is the process of determining the most effective use of available resources. These resources can include people, time, money, and technology. This skill involves the ability to assess the needs of a project, allocate resources appropriately, and manage those resources throughout the life of the project.

Organizational skills are crucial for professional success. They enable individuals to manage tasks efficiently, meet deadlines, and achieve goals. By mastering these skills, job seekers can demonstrate their ability to work effectively within a team, remain focused under pressure and achieve objectives efficiently.

Customer Service Skills

When it comes to customer service, employers are on the lookout for applicants who can handle challenges gracefully and satisfactorily. The following are the top five customer service skills that employers are looking for:

Patience and Tact

Patience is a virtue, and it is especially applicable for customer service. It is important to listen attentively to the customer’s needs and concerns, even if they are expressing frustration or anger. Tact is also important. This involves using your words and tone to diffuse tense situations and to communicate respectfully with the customer.

Problem-solving

A key aspect of customer service is problem-solving. Being able to identify the root cause of an issue and resolve it quickly and efficiently is an essential skill for any customer service representative. In order to be a successful problem-solver, it is crucial to have good communication skills, attention to detail, and the ability to think outside the box.

Attentiveness

Attentiveness is a crucial customer service skill that involves being present and engaged while interacting with customers. This involves active listening, anticipating customer needs, and being responsive to their requests. This shows that you care about their concerns and are dedicated to providing the best customer experience possible.

Empathy is the ability to understand and share the feelings of others. In customer service, empathy involves putting yourself in the customer’s shoes and seeing the situation from their perspective. This shows that you are not only listening to their concerns but that you also care about their emotions and wellbeing.

Conflict resolution skills are important in any workplace, but they are especially crucial for customer service. Being able to resolve customer complaints in a positive and satisfactory manner demonstrates your ability to handle stress and work well under pressure. Conflict resolution also involves being able to communicate effectively, approach issues with an open mind, and provide viable solutions.

Customer service skills are essential for anyone looking to work in a service-based industry. By highlighting your proficiency in these five areas on your resume and cover letter, you can increase your chances of landing your dream job. So, make sure to take the time to develop your customer service skills and showcase them to potential employers.

Financial Skills

In today’s world, financial skills are essential not only for financial professionals but for everyone. Employers seek individuals who not only have expertise in their field but can also understand and analyze financial data. Therefore, including these skills in your resume and cover letter can undoubtedly make a big difference to your job search.

Here are the top five financial skills to highlight on your resume:

1. Budgeting

Budgeting is the process of creating a plan to spend money. It involves estimating future income and expenses, setting financial goals, and allocating funds accordingly. Budgeting requires good organizational skills, attention to detail, and the ability to make tough decisions. Employers look for candidates who are proficient in creating and maintaining budgets to ensure that the company’s financial goals are met.

2. Financial Analysis

Financial analysis involves reviewing and evaluating financial data to gain insights into a company’s financial health. It includes analyzing financial statements, identifying trends, making comparisons, and creating financial models. Financial analysts should possess excellent analytical skills, attention to detail, and the ability to interpret complex financial data.

3. Accounting

Accounting is the process of recording, classifying, and summarizing financial transactions to provide accurate and timely financial information. Employers look for candidates with excellent accounting skills to ensure the accuracy of financial data and compliance with regulations. Proficiency in using accounting software is an added advantage.

4. Forecasting

Forecasting involves predicting future trends, such as sales, revenue, or expenses. Employers look for candidates who can accurately forecast, as it enables them to make informed decisions, plan resources, and manage risks. Forecasting requires strong data interpretation and analytical skills, the ability to identify market trends, and the knowledge of statistical techniques.

5. Investment Management

Investment management involves managing financial assets such as stocks, bonds, and real estate to maximize returns while minimizing risks. Employers seek candidates who can make informed investment decisions, have knowledge of financial markets, and possess excellent analytical skills.

By highlighting these financial skills on your resume and cover letter, you can demonstrate your ability to add value to a prospective employer. Remember to emphasize how you have used these skills to achieve success in your previous roles. Possessing financial skills not only adds value to your job search but also enhances your personal financial management skills.

Analytical Skills

Analytical skills have become more essential than ever in today’s job market. These skills involve the ability to analyze complex data to understand trends and patterns, identify problems, and craft solutions to improve business operations. Analytical skills enable an individual to gather information by breaking down complex information and deriving meaning from it.

Here are the top analytical skills that can make a difference in your resume & Cover Letter:

1. Data Analysis

Data analysis involves examining large and complex data sets to extract insights and identify meaningful patterns. By analyzing data, individual analysts can help an organization to make informed decisions, improve performance, and achieve its goals. With expertise in data analysis, you can draw appropriate conclusions to make major business decisions.

2. Research

Being an experienced researcher helps one to find reliable and valid sources of information, conduct thorough research, and gather crucial data. Whether gathering industry data, analyzing consumer trends or conducting market research, this skill plays a vital role in helping individuals to identify useful insights that will inform the organization’s decision-making process.

3. Statistical Analysis

Statistical analysis involves the use of mathematical formulas and statistical techniques to collect and analyze data. A good statistical analyst can use this skill to interpret data sets, draw conclusions, and make informed decisions. Additionally, this skill is essential to the development of new products and services based on market trends or customer preferences.

4. Quantitative Reasoning

Quantitative reasoning involves the use of arithmetic, algebra, geometry, and data analysis to solve problems. This analytical skill provides a unique perspective that helps analysts identify patterns and opportunities. It is particularly useful for building new models or improving existing ones.

5. Logical Thinking

This skill refers to the ability to analyze and interpret information to make logical conclusions. It plays a critical role in decision-making, helping individuals to consider all the factors in the process and weigh up different options to find the best solution. Logical thinking enhances an individual’s ability to generate multiple business solutions to a problem.

Employers seek individuals who have a solid foundation of analytical skills. Having expertise in data analysis, research, statistical analysis, quantitative reasoning, and logical thinking are fundamental in today’s job market. It is, therefore, crucial to present yourself as someone who has mastered these analytical skills in your resume and cover letter to stand out from the competition. By doing so, you will increase your chances of landing your desired job.

Technical Skills

As a job seeker, having a strong set of technical skills is crucial in standing out from other candidates. Here are the top 5 technical skills that you should include in your resume and cover letter:

Computer Programming

Proficiency in computer programming languages, such as Java, C++, Python, and Ruby, is highly valued in today’s job market, particularly in the fields of software engineering and data analysis. Having a strong understanding of programming concepts, algorithms, and data structures can help you solve complex problems and develop efficient applications.

Computer Applications

Familiarity with common computer applications, such as Microsoft Office Suite and Adobe Creative Cloud, is another essential technical skill for any job seeker. These tools are used in various industries and can help you communicate effectively, manage data, and create professional-looking documents, presentations, and designs.

Accurate and efficient data entry is a key component of many job positions, particularly in administrative, clerical, and customer service roles. Being proficient in typing, using spreadsheet applications, and managing databases can help you streamline workflows and ensure data accuracy.

Web Development

In today’s digital age, having a working knowledge of web development technologies, such as HTML, CSS, JavaScript, and CMS platforms like WordPress, can give you a competitive edge in the job market. These skills are particularly valuable for positions in web design, digital marketing, and e-commerce.

Information Technology

Familiarity with information technology concepts, such as network administration, cybersecurity, and database management, is increasingly important in many industries, particularly in healthcare, finance, and government. Having a solid understanding of IT infrastructure and best practices can help you troubleshoot technical issues and ensure that data is secure and accessible.

Showcasing your technical skills in your resume and cover letter can help you stand out to employers and demonstrate your ability to contribute to their organization. Keep in mind that these skills may vary depending on your industry and the specific job you are applying for, so make sure to tailor your application materials accordingly.

Creative Skills

In today’s competitive job market, having strong creative skills can set you apart from the crowd. Creative skills go beyond just being able to think outside the box – they involve a combination of technical ability, imagination and an eye for detail. Here are five creative skills that can help boost your resume and cover letter.

1. Graphic Design

With the rise of social media and the need for visually appealing content, graphic design has become an increasingly important skill to have. Whether it’s creating marketing materials, designing presentations or crafting social media graphics, having a good understanding of graphic design principles can help you stand out. Tools like Adobe Photoshop and Canva are popular options to learn, but there are many other online resources available.

2. Writing and Editing

Clear and concise writing can make a big difference in the success of a project or business. Being able to communicate effectively through various mediums such as blog posts, marketing copy, and proposals can demonstrate your ability to think critically and convey ideas in a comprehensive manner. Editing skills are also valuable as they show attention to detail and a strong grasp of grammar and punctuation.

3. Photography and Videography

Visual content dominates social media, and having the ability to create engaging and high-quality photos and videos has become a highly sought after skill. Knowing how to operate a camera and edit footage using software like Adobe Premiere Pro and Final Cut Pro can make a big difference in creating visual content that can get attention.

4. Music and Sound Production

Music and sound production can be essential for creating engaging content, whether it’s a video or podcast. Having knowledge of sound editing software like Garageband or Adobe Audition can signify a strong attention to detail, and the ability to create soundscapes and music can demonstrate imagination and creativity.

5. Storytelling

Being able to craft a compelling narrative is a skill that can be applied to various industries, from marketing to journalism to film. Understanding how to structure a story, create engaging characters and build momentum can all contribute to the effectiveness of the content. Storytelling shows the ability to think holistically about a project and create a cohesive narrative that resonates with audiences.

Developing creative skills can show a potential employer that you have more to offer than just the basics required for a job. It also allows you to showcase your unique perspective and creative abilities that can contribute to the growth of a company.

Emotional Intelligence Skills

When it comes to soft skills for your resume and cover letter, emotional intelligence skills are becoming increasingly important to employers. Emotional intelligence (EI) refers to the capacity to recognize, understand, and manage one’s own emotions, while also being able to recognize and empathize with the emotions of others. It encompasses a range of skills that are essential for successful interactions with colleagues, clients, and customers. Below are five components of emotional intelligence that are important for your career success:

Self-awareness

Self-awareness is the ability to recognize and understand your own emotions, thoughts, and behaviors. This is an important skill because it helps you to identify your strengths and weaknesses, and to understand how you react to different situations. For example, if you are aware that you tend to get anxious in high-pressure situations, you can take steps to manage your emotions and stay calm under pressure.

Self-regulation

Self-regulation is the ability to manage your own thoughts and emotions in a way that is productive and healthy. This means being able to control your impulses and resist temptation, even when you are under pressure or stressed. It also means being able to bounce back from setbacks and failures, and not let them affect your performance or attitude.

Motivation is the drive to achieve your goals, and to keep working towards them even when faced with obstacles or setbacks. This is an important emotional intelligence skill because it helps you to stay focused and productive, even when the going gets tough. It also means being able to inspire and motivate others, which is an important leadership quality.

Social skills

Social skills are the ability to interact effectively with others, both individually and in groups. This includes being able to communicate clearly and confidently, work collaboratively, and build strong relationships. Social skills are important in almost every profession, from sales and marketing to healthcare and education.

Empathy and Empathetic listening

Empathy is the ability to understand and share the feelings of others. It involves putting yourself in someone else’s shoes and seeing things from their perspective. Empathetic listening takes this a step further by actively listening to others and trying to understand their feelings and needs. This is an important emotional intelligence skill for building strong relationships with clients, colleagues, and customers.

Emotional intelligence skills are essential for career success in today’s workplace. By developing your self-awareness, self-regulation, motivation, social skills, and empathy, you will be better equipped to navigate complex interpersonal relationships, be a strong communicator, and achieve your goals. Remember, employers are not just looking for technical skills – they are also looking for candidates who have the soft skills needed to thrive in a team-based, customer-focused environment.

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More from ResumeHead

cover letter soft skills

cover letter soft skills

How to show off your soft skills to employers—with samples

Tell a story on your resume and cover letter to demonstrate your personal qualities.

What are soft skills?

When employers are searching for candidates on Handshake, they're usually looking for hard skills: specific competencies like Python, Spanish, or Photoshop.

Your soft skills, on the other hand, are about personal qualities that influence how you do your work. For example, these could include creativity , communication skills , and showing initiative . These skills are just as important to employers. Here’s how to show your soft skills in your job application.

Start with the job description

The best place to start is always the job description . It'll tell you which qualifications are most important to the hiring manager. You can then tailor your cover letter and resume to highlight these qualities. Check out these examples from real Handshake job descriptions for soft skills that employers are looking for:

  • Effective communicator and collaborator
  • Comfort with ambiguity, proactive nature and bias toward action
  • Extremely organized and detail-oriented

How do you demonstrate that you’re collaborative, organized, and a great communicator? On your resume and cover letter, in the form of a concise story.

How to list soft skills in your resume

While it’s tempting to just put “self-starter” and “hard worker” in the skills section of your Handshake profile or resume , this doesn’t sound convincing on its own. Highlight soft skills in your bullet points by using precise verbs, giving some context, and telling the reader the result of your action.

Avoid vague words like “participated in,” “assisted” or “responsible for.” Instead, see if you can use verbs directly from the job description.

For example, instead of saying that you “assisted with a sorority fundraiser,” describe it more precisely to show your teamwork and organization skills:

“Collaborated with 2 co-planners to plan and execute pancake breakfast with 15 volunteers that raised $5,000 for the local women’s shelter.”

If you’re looking to show off your communication skills, don’t just say, “Attended client presentations.” Instead, elaborate and say,

“Presented research and insights to a high-growth startup marketing team as a member of the undergraduate consulting club.”

Cover letter with samples

Show off your skills in action by telling stories in your cover letter . It’s always a good idea to write one, especially if you’re applying for a job where you don’t meet as many requirements.

You may have heard about using the STAR method in interviews, but it works great for cover letters, too:

S ituation: describe the context and introduce the story or problem.

T ask: what was your role or responsibility in the situation?

A ction: describe the specific way you solved the problem.

R esult: finish your story by saying what the outcome was.

For example, say the job description is looking for someone with strong organizational skills. You know you’re a pro at this because you were the secretary of your school’s fencing club. In your cover letter, you can write,

“I am used to juggling many small but critical details. As secretary of Acme University’s 32-member fencing club, I created a new set of Excel spreadsheets to track attendance at practice. This made it easy to see who was eligible to attend tournaments.”

Trying to demonstrate that you’re a self-starter?

“For the past two summers, I have worked as a day camp counselor for kids aged 8 to 10. I noticed that the morning drop off period was particularly chaotic, so I introduced the Morning Meditation Minute. I’d write a meditation prompt on a whiteboard, and the campers could independently walk over and start the activity without my help. Once everyone finally arrived, we had a much calmer group to start the day!”

You don’t have to use only work experience in your stories. For example, you can demonstrate your leadership skills or ability to work under pressure by describing a group project in one of your classes.

Continue talking about soft skills in your interview

The STAR method is a great way to show off your soft skills in interviews. Use the STAR method to answer any question that begins with:

  • Tell me about a time when…
  • Have you ever…
  • Give me an example of…
  • What would you do if…

Conclude with a thoughtful thank you note

Your actions during the application and interview process show your soft skills, too! Want to show off your attention to detail and great communication skills? Follow up with a thoughtful thank you note .

Find the right jobs for you. Get hired.

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Career Center

How to show off your soft skills to employers – with samples.

Published on Aug 10, 2022

Tell a story on your resume and cover letter to demonstrate your personal qualities.

What are soft skills? 

When employers are searching for candidates on Handshake, they’re usually looking for  hard skills: specific competencies like Python, Spanish, or Photoshop. 

Your soft skills, on the other hand, are about personal qualities that influence  how  you do your work. For example, these could include  creativity ,  communication skills , and  showing initiative . These skills are just as important to employers. Here’s how to show your soft skills in your job application.

Start with the job description

The best place to start is always the  job description . It’ll tell you which qualifications are most important to the hiring manager. You can then tailor your cover letter and resume to highlight these qualities. Check out these examples from real Handshake job descriptions for soft skills that employers are looking for:

  • Effective communicator and collaborator
  • Comfort with ambiguity, proactive nature and bias toward action
  • Extremely organized and detail-oriented

How do you demonstrate that you’re collaborative, organized, and a great communicator? On your resume and cover letter, in the form of a concise story. 

How to list soft skills in your resume  

While it’s tempting to just put “self-starter” and “hard worker” in the skills section of your Handshake profile or  resume , this doesn’t sound convincing on its own.  Highlight soft skills in your bullet points by using precise verbs, giving some context, and telling the reader the result of your action.  

Avoid vague words like “participated in,” “assisted” or “responsible for.” Instead, see if you can use verbs directly from the job description.

For example, instead of saying that you “assisted with a sorority fundraiser,” describe it more precisely to show your teamwork and organization skills: 

  • Collaborated with 2 co-planners to plan and execute  pancake breakfast with 15 volunteers that raised $5,000 for the local women’s shelter. 

If you’re looking to show off your communication skills, don’t just say, “Attended client presentations.” Instead, elaborate and say, 

  • Presented research and insights to a high-growth startup marketing team as a member of the undergraduate consulting club.

Cover letter with samples

Show off your skills in action by  telling stories in your cover letter . It’s always a good idea to write one, especially if you’re applying for a job where you don’t meet as many requirements.

You may have heard about using the STAR method in interviews, but it works great for cover letters, too:

S ituation: describe the context and introduce the story or problem.

T ask: what was your role or responsibility in the situation?

A ction: describe the specific way you solved the problem.

R esult: finish your story by saying what the outcome was. 

For example, say the job description is looking for someone with strong organizational skills. You know you’re a pro at this because you were the secretary of your school’s fencing club. In your cover letter, you can write, 

  • I am used to juggling many small but critical details. As secretary of Acme University’s 32-member fencing club, I created a new set of Excel spreadsheets to track attendance at practice. This made it easy to see who was eligible to attend tournaments.

Trying to demonstrate that you’re a self-starter? 

  • For the past two summers, I have worked as a day camp counselor for kids aged 8 to 10. I noticed that the morning drop off period was particularly chaotic, so I introduced the Morning Meditation Minute. I’d write a meditation prompt on a whiteboard, and the campers could independently walk over and start the activity without my help. Once everyone finally arrived, we had a much calmer group to start the day!

You don’t have to use only work experience in your stories. For example, you can demonstrate your leadership skills or ability to work under pressure by describing a group project in one of your classes.

Continue talking about soft skills in your interview

The STAR method is a great way to show off your soft skills in interviews.  Use the STAR method  to answer any question that begins with:

  • Tell me about a time when…
  • Have you ever…
  • Give me an example of…
  • What would you do if…

Conclude with a thoughtful thank you note

Your actions during the application and interview process show your soft skills, too! Want to show off your attention to detail and great communication skills? Follow up with a  thoughtful thank you note .

Original Handshake blog post: https://joinhandshake.com/blog/students/how-to-show-off-your-soft-skills-to-employers-with-samples/

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8 Tips on Showcasing Soft Skills in a Cover Letter

by Bryn Kelly

cover letter soft skills

Posted on December 03, 2019

Having the skills for a job is great, but how do you increase your chances of getting picked for an interview? The key is to not only create a good resume, but to also write up a good cover letter, especially one that best showcases your skills. To help you out, we’ll look at the purpose of a cover letter and what to include in it, as well as give you some tips on the language to use when talking about your skills in your cover letter.

What is the purpose of a cover letter and what should you include in it?

A cover letter is a single-page letter that accompanies your resume as part of a job application. Its purpose is to allow you to introduce yourself to a company, demonstrate your interest in the job vacancy, draw attention to your resume, and motivate the employer/hiring manager to interview you. The cover letter should be customised for each position you’re applying for and enhance the reader’s view of your skills, experiences, and qualifications.

Here are some of the things to include in your cover letter :

  • Your name, address, and contact details.
  • The employer/hiring manager’s name, position, company name and address, and contact details.
  • A formal greeting, eg ‘Dear Mr or Ms (surname of employer/hiring manager)’.
  • Introduce yourself.
  • Mention the job you’re applying for and why you’re passionate about the position. Also provide insights into your personality and character.
  • Explain why your skills and experience make you the ideal candidate for the role and worth taking the time to interview.
  • Encourage the employer/hiring manager to read your resume.
  • Add a call to action, eg asking for an interview.
  • Close with ‘Sincerely or Respectfully, (your full name)’ and your signature.

Tips for the language you should use when discussing your skills

1. Use keywords

Skill keywords include analysed, quantified, utilised, planned, programmed, designed, created, built, wrote, taught, and trained. Using these keywords will be more effective if you connect them to a specific role or project where they were crucial to success. For example, “I utilised quantitative stock valuation techniques to create a portfolio for high net worth clients, which beat the market for three consecutive years.”

2. Use phrases from recommendations/appraisals about you

You can describe your skills by using phrases from prior performance appraisals and letters of recommendation. For example, if an appraisal or recommendation says that you’re “organised, detail-oriented, effective, and committed to getting the job done”, and it’s related to the job you’re applying for such as an administrative assistant, you can use the phrase when describing your organisational skills in your cover letter.

3. Include the phrases used in the job advertisement that outline the skills needed for the job

An employer may use a software that scans for skill keywords and evaluates how closely cover letters match the preferred skills. So make sure to add key phrases from the job advertisement that apply to your skills . For example, if the job requires cash handling, problem solving, organisation and communication skills, mention them in your cover letter if you have these skills.

4. Use attention-grabbing verbs and adjectives

When describing your skills, use dynamic action verbs like collaborated, motivated, managed, and analysed in order to convey your points and add an air of professionalism. You should also use attention-grabbing adjectives to add flavour and pique interest, such as fast, accurate, adaptable, dependable, flexible, creative, methodical, persistent, responsible, and tactful.

5. Make your skills specific to the job and the company

Highlight your skills as they relate to the job and the company . For example, if you’re applying for a lead toddler teacher at a childcare centre, you could write:

“I was glad to see you have an opening because I have recently finished my bachelor’s degree in primary education. However, I’d prefer to focus on preschoolers.

While attending Western College I worked part-time at the Pumpkin Patch, a day care centre near the college. During this time, I developed the teaching skills needed for working with young kids, including patience and the ability to create simple lesson plans. I was able to work well with my fellow teachers. Furthermore, I was given a temporary lead position in the pre-K section while the regular lead was on maternity leave, so I know I’m ready for the responsibilities of this role.”

6. Be clear and concise

Clearly articulate why you’re the ideal candidate for the role when discussing your skills. For example, if you’re applying for a tech job and the role requires a fast learner, you could say “I’m a quick learner who picks up new technology with great speed”. You should also talk about a skill in just a few sentences, not a few paragraphs.

7. Make it personal to yourself

Take a little extra time to showcase your personality so the company can see why you’re a strong candidate. For example, if you’re applying for a store manager position at a video game store and communication and people skills are required, you could write:

“I was excited to see this opportunity because I have two years’ experience as an assistant manager at a Frozen Solid Yogurt Shop. The listing requirements fit my skill set perfectly. I have excellent communication and people skills and I have managed schedules and employees for two years. In addition, while in college I worked part-time at a computer and gaming console repair shop and I was on the college’s League of Legends team for three years.”

8. Use facts and figures to support your claims

Don’t just mention that you have the skills required for the job, also use facts and figures to support your claims . For example, If you’re applying for a sales job, describe specific sales goals that you’ve met. If it’s a management job, mention the number of people and the size of budgets that you’ve managed.

Boost your skills to improve your cover letter with Deakin’s micro-credentials

After you’ve written your cover letter, proofread it – make sure there are no spelling, punctuation, and grammar mistakes. A cover letter that has all the essentials, displays your skills in the best possible light, and is error-free is guaranteed to land you an interview.

Before you write up your cover letter, however, you need to make sure you have the necessary skills for the job. Deakin offers a range of Professional Practice Credentials that can assist individuals in improving their skills and workplace performance. Contact us for more information.

Career Sidekick

Soft Skills Definition and Examples

By Biron Clark

Published: October 25, 2023

Applying for Jobs | Resume/CV

Biron Clark

Biron Clark

Writer & Career Coach

If you’re a job seeker trying to get noticed, it’s important to use the right balance of hard and soft skills in your resume and cover letter.

In this article, I’ll share the following:

  • Definition: What are soft skills?
  • Soft skills examples : 74 soft skills that relate to every type of job (for students and experienced job seekers)
  • How to determine the soft skills that an employer wants for every job type
  • Hard skills vs. soft skills: Which should you emphasize in your resume and cover letter? (Hint: It’s different for these two documents)
  • How to develop and improve your soft skills for career development

Soft Skills Definition: What are Soft Skills?

Soft skills are non-technical skills. They’re abilities that aren’t tied to a specific job or task. Instead, these general skills are transferable between employers and even between industries, and they help you accomplish a variety of tasks in the workplace.

An example of a soft skill is work ethic , whereas an example of a hard skill or technical skill is financial analysis.

The best way to understand soft skills vs. hard skills is to look at some more examples, so let’s do that now…

Soft and Hard Skill Examples for Customer Service:

Imagine you’re in a customer service position at a software company. The hard skills you’d use in this job would include:

  • Familiarity with the software that your company sells
  • Familiarity with the billing and payment system so you can look up customer orders
  • Ability to use the company’s email and phone systems to assist customers

Whereas, your soft skills may include:

  • Active listening
  • Communication skills
  • Deescalating conflicts
  • Problem-solving
  • Time management

These are all key soft skills for a customer service representative , but they aren’t tied to a specific task, technology, tool, or employer.

You could completely change industries and you’d still be excellent at listening, deescalating tense situations, communicating clearly, etc. Whereas, your knowledge in the hard skills listed above, such as your specific company’s software or billing system, would no longer be useful to you.

That’s the best way to understand the differences between hard and soft skills.

Soft Skills Examples for Students:

Now, let’s imagine you’re a student or recent graduate looking for a job without work experience . You can still find plenty of soft skills from your educational background that you can mention to an employer or hiring manager, including:

  • Critical thinking
  • Organization
  • Self-management
  • Presenting and public speaking

If you need more examples, the next section includes many more soft skills that you can include in your cover letter and other job search documents.

Soft Skills List: 74 Example Soft Skills

  • Adaptability
  • Attention to detail
  • Coachability
  • Communication
  • Competitiveness
  • Conflict resolution
  • Consistency
  • Cooperation
  • Creative thinking
  • Deal-making
  • Decision-making
  • Dependability
  • Drive/motivation
  • Emotional intelligence
  • Experimentation
  • Independence
  • Logical reasoning
  • Meets deadlines
  • Multitasking
  • Negotiation
  • Perseverance
  • Positive attitude
  • Prioritization
  • Professionalism
  • Project management
  • Relationship-building
  • Reliability
  • Resourcefulness
  • Results-oriented
  • Self-awareness
  • Self-direction
  • Self-confidence
  • Stress management
  • Supervising
  • Troubleshooting
  • Willingness to learn
  • Works well under pressure

Which Soft Skills do Employers Value Most?

You can often find the most important soft skills and traits by reading the job description of a position you’re applying to. Companies will often make statements like, “Must be able to self-manage effectively and work as part of a team effort,” which tells you the exact soft skills they value.

In general, most employers will appreciate skills related to work ethic, attitude, and the ability to work well with others. Problem-solving, ability to follow deadlines and instructions, and being detail-oriented are also desirable soft skills.

However, since each employer values different soft skills depending on the role they are hiring for, reading the job description is the best way to identify the right soft skills needed for the jobs you want.

If you’re going to be a cybersecurity analyst and will have almost no need for interpersonal skills, then don’t emphasize those as much.

But, if you’re applying for a sales position and will be interacting with people daily, communication skills, emotional intelligence, and other interpersonal skills are the main type of soft skills to demonstrate in your cover letter and the job interview.

Hard Skills vs. Soft Skills on Your Resume

Now that we’ve defined the difference between soft skills and hard skills/technical skills, let’s talk about which type of skills employers value most on your resume.

I’ve worked for years as a recruiter and looked at thousands of resumes and I can tell you without a doubt, employers prefer to see hard skills and technical skills on your resume.

Your resume skills section should contain primarily (or only) hard skills.

When a hiring manager reads your resume, they’re asking themselves, “Does this person have the experience and skills necessary to step into this job and be successful?”

So employers are comparing your background to their specific job duties. They look for job-related skills first and foremost on your resume and they tend to skip over soft skills, personality traits, and general claims like, “hard-working,” “fast-learner,” etc.

Don’t worry, though, because there is still a great place to show off your soft skills, and that’s your cover letter…

Hard Skills vs. Soft Skills in Your Cover Letter

Your cover letter is the best place to highlight important soft skills that you want employers to know about. While hiring managers want to see job-related skills on your resume, they’re looking for more on your cover letter.

Your cover letter should never repeat details from your resume and should instead provide an additional layer of information.

And showing off strong soft skills, with examples of how you’ve used them, is a great way to set yourself apart in a cover letter.

Your cover letter is the ideal place to talk about how you were successful in the past due to your strong work ethic, decision-making skills, ability to work under tight deadlines and pressure, etc.

These are all examples of soft skills that transfer to any job/industry and are best highlighted via stories in a cover letter.

Instead of listing a skill like “strong work ethic” as a bullet on your resume , you’re much better off discussing it in detail on your cover letter.

Now, don’t go write a seven-page cover letter highlighting every soft skill you can think of. But look at the employer’s job description, think about their company culture and industry, and ask yourself which types of soft skills seem most important for the role.

Then, highlight a few of your greatest strengths from among the key soft skills you identified.

How to Develop and Improve Soft Skills in Your Career

Whether you’re currently employed or not, you can find opportunities to develop your soft skills to get ahead in your career.

If you’re unemployed and job searching, you can demonstrate that you’re well-organized by creating a job search spreadsheet to track follow-ups, applications, etc.

You can also demonstrate your ability to conduct thorough research by researching a company before your interview and impressing them with your knowledge, perhaps by asking a couple of unique questions in the interview.

And you can demonstrate your communication skills in every interaction with employers, whether responding to emails, scheduling interviews, sending a thank you email after an interview , and more.

If you’re job searching while employed, you can do all of the above and look for opportunities to develop additional soft skills with your existing colleagues in your current role.

Look for problems to solve, and then you’ll be able to discuss your problem-solving skills in future job interviews.

Ask your manager if you can participate in the hiring or training of new team members, and then you can mention those leadership experiences in your cover letters and interviews, too.

There are a variety of soft skills that you can build in the workplace, and the specifics depend on your job. For example, some jobs will offer a chance to build interpersonal skills, while others don’t, but they may offer a chance to practice critical thinking, time management, etc.

There are opportunities to develop or build upon your soft skills in every role if you look for them.

You now know the definition of soft skills, and you have a soft skills list of 70+ items to help you choose the skills that best describe you.

Remember to not only think about how to describe yourself in general, but also focus on highlighting the soft skills that are most relevant to an employer’s job.

Since hiring managers look for different soft skills depending on their role and needs, you always want to think about your skills in the context of an employer’s job description and goals.

This approach will give you an edge over other job seekers and will allow you to point out the key soft skills that prove to an employer that you’re a fit for their role.

Biron Clark

About the Author

Read more articles by Biron Clark

Cover Letters Are Hard to Write—But These Templates Make It a Breeze

top-down view of a person sitting on a round chair typing on a laptop while a small dog sits next to them looking at the screen

So you’ve found a job posting that feels like it was made for you. You feel like you’d enjoy and excel at the role, and the company seems like a great place to work. You know it’s important to tailor your resume , so you’ve spent time customizing it to show off everything that qualifies you for this position.

What’s the worst thing you could do next? Just swap the position title and company name on the cover letter you used for your last job application and hit submit.

OK, well maybe that’s not the worst thing, but it would negate all the time you just spent on your resume. When it comes to cover letters, you want to provide a super concise highlight reel that shows why your background and experiences make you an ideal fit for the position in question . So using the same cover letter each time and just swapping in company names and job titles (at the bare minimum don’t forget to do that!) robs you of a golden opportunity.

But that doesn’t mean you have to start from scratch every time—each cover letter you submit can follow the same basic structure and formulas. That’s why we’ve come up with two cover letter templates that will save you some of the time (and possibly agony) that comes with writing a new cover letter for each application. We’ve also included tips for using these templates and a list of elements to include in every cover letter whether you use a template or not (and we’ve also got a few full-fledged cover letter examples for inspiration).

Cover letter template #1: Highlight your past positions

Our first template is position-based. In other words, it’s arranged so that each of your body paragraphs focuses on one of your past jobs or experiences. If you’ve followed a fairly linear career trajectory and it’s easy to highlight how each of your past experiences has fed into the job you’re applying for, you might choose this template.

[Hello/Hi/Dear] [Hiring Manager’s Name],

When I saw the posting for the [job title] position at [Company Name], I was immediately drawn to [something that immediately excited you about the job/company]. [Company] is [unique feature of company that makes you want to apply]. I’d love to bring my [experience/quality/knowledge that qualifies you for the job] to help [Company Name] [way you would help the company in this position].

For [time period], I worked as a [job title for current or past position that gives you the most relevant experience for this role] for [Company], where I [description of key responsibilities and impact emphasizing what’s most relevant to the job you’re applying for]. Through these experiences, I learned [describe a relevant insight or skill you gained]. As your [position title], I’d apply this knowledge to [how you would help the company].

I also spent [time period] as a [other relevant past position title] for [Company]. In this role, I worked on several projects, including [mention two or three relevant projects]. When I worked on [most relevant project] I was able to [something significant you achieved] by [method you used]. I believe that this past experience would allow me to [something else you’d do for the company].

Again [Company/job]’s [quality that drew you to the position] has [how it’s affected you]. I’d love to bring my [one or two most relevant experiences or skills] to your team. [Optional closing line that further highlights why you’d be a great hire.]

[Your Name]

Download this template!

Cover letter template #2: Emphasize your skills

For many of us, tying together three tangentially related experiences, a side gig, and some outside-of-work interests or volunteer work to explain why we could do a job will be more useful than a straightforward career history. That’s why our skills-based template is laid out so each body paragraph highlights one of your transferable skills . This template is ideal if your career  hasn’t followed that perfectly trodden path but you still want to thoughtfully showcase why you’re the right one for the position .

Dear [Name],

With the utmost enthusiasm, I would like to express my interest in the [position title] position at [Company]. My interest in [field, industry, or other theme] has taken me from [experience] to [experience]. I believe that my passion for [aspect of your field or background], strong commitment to [aspect of your field or background], and interest in [aspect of your field or background] make me an ideal candidate to join the [department] staff at [Company].

There are several skills I’d immediately bring to the table, as I am:

An effective [descriptor that reflects transferable skill #1]: In my role as a [previous job] at [Company], I [action or accomplishment]. I was also able to showcase my [skill] abilities as a [role] in [project name] project by [what you did].

A disciplined [descriptor that reflects transferable skill #2]: I have always displayed my careful approach to [job duty] by [action]. At [Previous Company], I frequently [action]. In addition, I had the opportunity to [action or accomplishment], which further shows my dedication to [aspect of your field].

A passionate [descriptor that reflects transferable skill #3]: Everything I have engaged in so far has been driven by my keen interest in [aspect of your field]. Even as a [previous role], I made sure to dedicate some part of my day to [action]. It is this passion that has motivated every one of my career decisions thus far.

I look forward to contributing my skills and experiences to the [position title] position at [Company] and hope to have the opportunity to speak with you further about how I can be an asset to your team.

Pro-tip: You can tailor these templates however you want!

These templates aren’t set in stone: They’re made to be customized so they work as well as possible for each individual job seeker.

For example, in the experience-based template, each of the body paragraphs is a bit different. Maybe you want to swap their order or use one of them twice and not use the other. Perhaps you have three experiences you want to highlight—go ahead and use one of the paragraphs twice or pull the sentences that help you most to frame your third paragraph. Same goes for the paragraphs in the second template.

You may even choose to pull from both templates. For example, maybe you’re applying for a management position and want a paragraph that shows off your leadership skills and another paragraph that focuses on your current job.

Feel free to mix and match and adjust according to you and your specific situation!

But here’s what goes in a cover letter no matter what:

Whichever template you pick (or even if you decide to go without a template), these are the components you should include in every cover letter:

  • A salutation: Always try to address your cover letter to a specific person. It shows you’re willing to do your research. If the job posting doesn’t include a name, search for the person in charge of the department you’d be joining. If you’re still striking out, try these advanced techniques to avoid the always-cringey “ To Whom It May Concern .”
  • A strong opener: Start off strong by telling the hiring manager you understand what makes this organization and job special. If you’re having trouble, look at the company’s site, social media, and Muse profile (if they have one), as well as employee LinkedIn accounts and so on. Home in on the main reasons you want this job at this organization. Oh, and make sure you’re describing how you can help the company, rather than just how the company can help you! For ideas and inspiration, check out these examples of cover letter opening lines that really grab your attention.
  • A few body paragraphs : Here’s where you back up your claims that you’d be great at this job. Spend several paragraphs highlighting your accomplishments and qualifications that are most relevant to this job by telling short anecdotes, giving specific examples, incorporating numbers wherever you can , and connecting all of it to how well you’d do in this role.
  • A thoughtful ending: Don’t waste valuable real estate with some version of, “ Thanks for reading, looking forward to hearing back .” This is a great place to proactively answer potential concerns. For example, let’s say you’re currently living in Atlanta, but you want to move to Portland. To ensure the reader knows location won’t be an issue, you might end with: “ I am relocating to Portland in May and look forward to working in the city .” Or perhaps you’re not quite qualified for the position or are making a pivot. Try something like: “ My background in [industry or profession], combined with my passion for your company and this role, would make me uniquely qualified to tackle [specific responsibility ].” (You should never say anything like, “ I know I’m not as qualified as other candidates, but… ”)
  • A signoff: Wrap it all up with a professional sign off and your full name. If you’re pasting your cover letter in the body of an email , you may also choose to include your pronouns, job title, contact information, or LinkedIn profile after your name. If you’re sending the cover letter in its own doc, this info should be placed at the top of the page before the salutation.

Aja Frost , Lily Zhang , and Regina Borsellino contributed writing, reporting, and/or advice to this article.

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Transferable Skills Cover Letter Examples

cover letter soft skills

What Are Transferable Skills?

  • How to Show Transferable Skills
  • Cover Letter Example #1
  • Cover Letter Example #2

How to Send an Email Cover Letter

Are you changing jobs—or maybe even industries? Especially if you’re making a big career transition, it’s important to emphasize transferable skills in your cover letter , resume, and during your job interviews.

Transferable skills are those that can be used in different industries and jobs, and they can help make you a valuable candidate for employers. Transferable skills include the hard and soft skills that are applicable in both your current role and the job you’re seeking.

  • Hard skills are career-specific knowledge, such as programming languages, engineering, legal expertise, project management, or design.
  • Soft skills are people skills such as teamwork , creative thinking , critical thinking, communication , flexibility , and problem-solving .

Transferable soft skills are particularly important to mention when you lack much professional work experience; or are transitioning to a new career where you haven’t yet developed industry-specific job skills.

For example, you might have developed time management , communication, and conflict resolution skills in your student job as a food server. All of those skills will be useful to you when applying for a retail or customer service job, even in an entirely different industry.

How to Demonstrate Transferable Skills in Your Cover Letter

Match your qualifications to the job description. Analyze the listing and tease out keywords that describe the role, its duties, and the company’s requirements. Then match your skills, experience, and abilities to their needs, emphasizing how your qualifications translate to the role.

Include examples of projects, teams, or training you've been a part of allows the company to gain a better understanding of your background and helps them to see the potential positive impact you'll make on their business.

Customize your cover letter for every job. Remember, the following cover letter examples are merely guides.

It is important to tailor the letter to fit your situation and the job for which you're applying.

Transferable Skills Cover Letter Example #1

If you are a current college student or recent graduate, you will definitely want to emphasize the transferable “soft skills” (like leadership, attention to detail, or communication) that many employers seek in entry-level personnel.

This is a transferable skills cover letter example for a college student or recent grad. Download the cover letter template (compatible with Google Docs and Word Online) or see below for more examples.

Transferable Skills Cover Letter (Text Version)

Michelle Applicant 123 Main Street Anytown, CA 12345 555-555-5555 michelle.applicant@email.com

October 13, 2020

Rosa Lau Director, Human Resources Acme Software 123 Business Rd. Business City, NY 54321

Dear Ms. Lau,

In reviewing your corporate website, I was excited to learn about your management training program. Please consider the attached resume as a sign of my very deep interest in becoming an Intern in this exciting program.

During my undergraduate studies in Business Administration at ABC College, I have enjoyed the opportunity to explore subjects including retail merchandising, customer service strategies, and business communications – studies which have inspired me to pursue a career in retail management.

To this end, I have worked for our campus bookstore for the past six months as a sales clerk, acquiring a solid knowledge of how to provide excellence in customer service. My duties in this role have also included merchandising, stocking, and inventory control.

I believe that as an Intern in your management training program, my enthusiasm for customer service and retail sales will become clear. I also look forward to using my leadership skills (developed as Captain of the ACB College Crew Team and Rush Chairman for my sorority) to learn how to motivate and coordinate store teams, with an emphasis upon honesty, diversity, inclusion, and safety. Other skills that will transfer well to this role include:

  • Excellent verbal and nonverbal communications talents, with fluency in both English and Spanish.
  • A demonstrated attention to accuracy in all cash and credit handling transactions, with the ability to quickly master new POS systems.
  • A dedication to team building and accomplishment, based on creating a climate of mutual respect between all team members, no matter what their position or level of seniority.

Thank you for your time and consideration in reviewing the attached resume; I would be grateful for the opportunity to speak with you directly in a personal interview. Please let me know if there is any additional information I can provide in support of my candidacy for this internship.

Signature (typed letter)

Michelle Applicant

Transferable Skills Cover Letter Example #2

This cover letter example focuses on changing industries and emphasizes transferable sales skills.

Jane Brown 27 Chestnut St., Apt 2 Business City, NY 20733 Phone: 555-234-5678 Email: Jane.Brown@email.com October 13, 2020

Linda Lee Human Resources Manager Widget, Inc. 200 Office Park Way, Ste. 300 Business City, NY 20733

Dear Ms. Lee,

It was with much interest that I learned about your recently posted advertisement for a Sales Representative.

In various roles in the retail sales sector, I have developed strong sales skills that have enabled me to build a record of sustained sales increases. I thrive on challenge and change, and I look forward to new opportunities to build positive customer relationships every day.

I believe that as a Sales Representative for Widget Inc., my energy, analytic skills, organizational abilities, and creativity in tackling problems will make a positive contribution. I am equally comfortable working independently to meet company goals, as well as collaboratively as part of a team. I have always been able to establish and maintain excellent relationships with clients and coworkers at all levels. My professional skills include:

  • Uncovering client needs and recommending appropriate products or services.
  • Selling solutions to customers and then backing up those sales with top-quality service.
  • Building relationships with co-workers, clients, and strategic partners.
  • Developing processes and strategies to increase referrals and revenue.
  • Accurately completing data research and analysis while demonstrating computer proficiency.

I would welcome the chance to provide you with additional information to supplement what appears in my enclosed resume and demonstrate how my sales skills will seamlessly transfer to the IT sales sector. I am available for a personal interview at your convenience. I know you are busy and have many applications to review, so please let me know if you wish to further discuss your requirements and my ability to meet them.

Thank you for your time and consideration.

Sending your cover letter via email offers several advantages: it’s faster, more efficient, and saves the cost of a stamp. Many employers ask for email cover letters or require them as part of their online job application system. To make sure your email cover letter impresses the hiring team:

Use the right subject line. List your name and the job title in the subject line of the email message, e.g., “Senior Graphic Designer – John Smith.” 

Skip the employer’s contact info. In an email submission, it isn’t necessary to list the employer’s contact information (as you would in a “snail mail” letter). Instead, begin your letter with an appropriate salutation and include your personal contact information in your email signature.

Proofread and test your email before hitting send. Have a trusted friend check your email for typos and errors after you’ve completed your draft. Then send yourself a copy before emailing your cover letter to the hiring manager, so that you’re sure your formatting holds up. 

CareerOneStop. " Identifying Transferable Skills ." Accessed Oct. 13, 2020.

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Types of cover letters: a complete guide

A cover letter introduces you to potential employers, highlighting your suitability for the role. Getting it right can make a strong first impression, differentiate you from other candidates, and increase your chances of securing an interview.

Taralika Singh

Taralika crafts compelling narratives that illuminate modern hiring practices and HR technology trends.

cover letter examples

A cover letter accompanies a candidate’s resume when applying for a job. It is a personal introduction to the hiring manager, highlighting relevant skills, experiences, and reasons for applying.

Unlike a resume, which provides a structured overview of the career history, a cover letter offers a narrative that can showcase a candidate’s personality and passion for the role. 

74% of recruitment decision-makers prefer to receive job applications that include cover letters apart from CVs. According to their findings, good cover letter examples are highly valued by employers, with many considering them crucial for explaining career objectives, motivations, and employment gaps.

Even if a cover letter is optional, over 75% of recruiters tend to give preference to candidates who attach a cover letter in the correct format along with their resume.

Types of cover letters

Before writing a cover letter, it is vital to go through the various types of cover letters accepted by different organizations, each catering to a different role or purpose: – 

  • Application cover letter

The application cover letter responds to a specific job posting. It should be a basic cover letter tailored to the job description, highlighting how the candidate’s qualifications match the requirements. Using this letter can expand on the achievements listed in the resume and explain the person’s motivation for applying. 

  • Prospecting cover letter

Also known as a cold-contact letter, a prospecting cover letter is used when you want to inquire about potential job openings at a company. This type of letter demonstrates a proactive approach and interest in the organization, even if there are no current vacancies. 

  • Networking cover letter 

A networking cover letter is sent to contacts within the professional network to ask for job search advice or referrals. It’s a great way to leverage connections and uncover hidden job opportunities. The letter should mention the mutual contact and explain the candidate’s job search goals.

  • Career change cover letter

If an individual is transitioning into a new career, a career change cover letter is perfect for them! It is a short cover letter highlighting examples from experiences in the current role and how they make a suitable candidate for the new role. This letter should also explain the reasons for the career shift and highlight any transferable skills.

  • Referral cover letter

When someone within an organization refers a colleague for a position, it is generally in the form of a referral cover letter. Mentioning the referrer in your letter can immediately capture the hiring manager’s attention and add credibility to your application. 

  • No experience cover letter 

A no experience cover letter is for those who lack direct work experience in the job they are applying for. An ideal no experience cover letter will contain examples emphasizing the candidate’s enthusiasm, willingness to learn, and any relevant skills or coursework that can compensate for the lack of professional experience.

Cover letter examples 

Checking out a few good cover letter examples is a great way to get a head start towards crafting the perfect cover letter. 

Also read: Top 3 Cover Letter Template Samples .

The cover letter examples for a job provide a clear understanding of how to format and phrase cover letters for different scenarios.

Tips for writing a good cover letter

According to the Business and Professional Communication Quarterly , 56% of employers prefer cover letters with job applications. Here are some useful tips on how to type a cover letter that will help you stand out amongst others:

Customize each letter

Statutory warning – generic cover letters are easily spotted and often disregarded! Tailor the cover letter to the specific job and company. While it may be cool to generate cover letter formats through an AI tool, it is crucial to personalize and write the main content of the cover letter. 

Use a professional format

Follow a standard cover letter format with your contact information, the employer’s contact details, a salutation, body paragraphs, and a closing. 

Be concise and focused

Keep your letter to one page and avoid unnecessary details. Stick to relevant points that highlight your suitability for the job. Workable has a list of short cover letter examples that you can check out here . 

Showcase your achievements

Unlike a resume, a cover letter has examples from a person’s real life, showcasing key abilities and accomplishments and how they’re suitable for the job. 

Also read : Rise above the crowds: how to stand out in a crowded market

Include a strong introduction

Your cover letter introduction should grab the reader’s attention and make them want to learn more about you. 

Proofread thoroughly

Ensure no grammatical or spelling errors. A clean error-free letter shows your attention to detail and professionalism.

A well-written cover letter can significantly boost a candidate’s chances of landing a job interview. 

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  1. What Are Soft Skills? (With Examples and Resume Tips)

    Soft skills for cover letters Your cover letter should include at least one well-developed, relevant soft skill that provides context as to why you're a good fit for the job. You can do this by explaining how your soft skill aligns with the organization's goals, values or mission. Example of mentioning soft skills in your cover letter:

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    1. Showcase your verbal and written communication skills. It may seem fairly basic, but communication skills are at the top of any hiring manager's wish list. Don't overlook this important soft skill in your cover letter, according to a 2018 LiveCareer study. Share an accomplishment related to your verbal or written communication skills ...

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    You can then tailor your cover letter and resume to highlight these qualities. Check out these examples from real Handshake job descriptions for soft skills that employers are looking for: Effective communicator and collaborator. Comfort with ambiguity, proactive nature and bias toward action. Extremely organized and detail-oriented.

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    The headline on the image says, "Cover letter format" A woman sits at a table writing on a piece of paper. There's a simple cover letter represented by lines. On one side of the cover letter, there are labels for the sections of the cover letter. The labels are: 1. Date and contact information 2. Salutation/greeting 3. First, introduce yourself 4.

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    You can rely on me to complete urgent tasks. 7. Strong work ethics. A strong work ethic is an excellent skill to highlight in your cover letter. Including these skills on your cover letter show employers that you can complete quality work, foster healthy relationships with clients and contribute to valuable tasks.

  7. How to write skills in cover letters: guide and examples

    Some essential soft skills to mention in a cover letter are: Leadership. Time management. Organization. Communication. Teamwork. Problem-solving. Flexibility. Reliability. Work ethic. How to write about skills in a cover letter. Compared to a resume, a cover letter allows you to explain your skills in more detail, including how you plan to use ...

  8. How to Show Off Your Soft Skills to Employers

    Published on Aug 10, 2022. Tell a story on your resume and cover letter to demonstrate your personal qualities. What are soft skills? When employers are searching for candidates on Handshake, they're usually looking for hard skills: specific competencies like Python, Spanish, or Photoshop.. Your soft skills, on the other hand, are about personal qualities that influence how you do your work.

  9. What Are Soft Skills? (With 50+ Examples)

    Cover letters are a great place to expand on your soft skills. Tell a story that explicitly mentions your experience with the soft skills in the job description to highlight your fit for the role, Smith says. So if a job description calls for someone with "excellent organizational skills" and you wanted to emphasize yours, you could say:

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    Add a call to action, eg asking for an interview. Close with 'Sincerely or Respectfully, (your full name)' and your signature. Tips for the language you should use when discussing your skills. 1. Use keywords. Skill keywords include analysed, quantified, utilised, planned, programmed, designed, created, built, wrote, taught, and trained.

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    And humans don't connect with a series of keywords—they connect with good stories. In other words, don't sell yourself short by just throwing in flat, overused words to describe your soft skills. Show them off in a more concrete way, and I guarantee you'll have more success. Here's how to do it—in every aspect of your job search.

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  16. What Are Soft Skills: Definitions and Examples

    Soft skills include any skill that can be classified as a personality trait or habit. Interpersonal skills and communication skills are more specific categories of these, that many employers look for in job candidates. There are many soft skills that you could list on your resume or cover letter. Some of the most sought after ones include ...

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    Creativity is a soft skill that can positively impact almost all of your other skills, both hard and soft. It's somewhat related to analytical thinking but goes even further as it allows you to find novel solutions or ideas. Creativity could be visual, such as for roles like graphic design.

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    Otherwise, there's really no point in sending both. 4. Highlight your key skills. You want to shine a spotlight on all of the things that make you a no-brainer fit for that position—and, your cover letter is a great place to do that. You can call attention and add more detail to those things you really want the hiring manager to know.

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    Cover letter template #2: Emphasize your skills. For many of us, tying together three tangentially related experiences, a side gig, and some outside-of-work interests or volunteer work to explain why we could do a job will be more useful than a straightforward career history.

  21. Soft Skills: Definitions and Examples (2024)

    Soft skills include any skill that can be classified as a personality trait or habit. For example, interpersonal and communication skills are more specific categories of that many employers look for in job candidates. There are many soft skills that you could list on your resume or cover letter. Some of the most sought-after ones include:

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